Great Khan's Mongolian Festival

500 Inland Ctr, San Bernardino - 92408
106 reviews
Chinese Mongolian
(909) 383-8481

This place was the only reason I came to Inland center mall, since they changed owner it has been down hill , much more expensive for way less food , different ingredients, does not taste the same , on todays visit they had no sauces , it was super dirty , now they have different prices for different choices of meat , they weigh the meat for you , the staff was not rude but they definitely lack customer service skills, won’t be coming back here any time soon.

This used to be my go to place to eat when visiting the mall. Now they weigh the meat, you hardly get any, and the pieces are broken to make it even less, also you only have one meat of choice. They charge extra if you want extra meat and you want 2 meats. The sauces seem to be watered down. Lack of flavor, and the veggies aren't washed either, the guys cooking your food have good customer service that's about it. I didn't know there was new owners. It's not the same. This place went down hill. I WILL NOT BE COMING BACK..??

This place used to be a wonderful establishment but they have ruined it tremendously. The idea where you can only have a set amount of meat gets rid of the whole uniqueness of the place and why we used to come. I find no driving reason to come down here anymore compared to a totally different place. Also the lack of options of the added food they have gotten rid tofu and a lack of sauces. All and all they have ruined the entire reason to come here.

WORST EXPERIENCE EVER. I always came here for great food & a good experience but i must say after the new owners this place has gone completely down hill. First thing is 4oz of meat & a WHOLE BIG BOWL OF NOODLES NOT OKAY. Also dont have any of the sauces available literally they had Mongolian sauce which was watered down & no teriyaki sauce my meal was disgusting even after trying to doctor it up myself .. it was disgusting ? just not the same at all anymore dont waste your time guys 17$ For this never again. Lost a big supportive customer

The food is good and the actual staff are pleasant.. However the managers definitely need training in professionalism, the guy that runs the place (refused to give me his name) is very rude and unprofessional.. Chased after me over 3 dollars he claimed i owed HIM after i filled my bowl up, he then proceeded to put his hands near my food in a gesture he was trying to take my food that already paid for and then told me hed take my food and not issue a refund unless i paid the 3 dollars because its a new policy that he has to charge extra, mind other customers admitted they packed there food and they didnt pay extra, i paid the 3 dollars as the manager was literally making a dramatic scene trying to justify himself by pointing at other peoples plates and embarrassing himself.. The policy is still not posted as of the next day and this is after several customers stated to him that if theres a policy change regarding food charges he has to post it not make a scene like an adolescent child over 3 dollars so i will be taking this to corporate.. The Mongolian bbq on Del rosa is way better then this place anyway lol

My first time ever to try this type of food and it was way more than I expected. I wonder if the food was cooked really well or this is what I should expect from other places.

Food is good, would be better if they offered seafood options

Food is good, would be better if they offered seafood options

One of my favorite places to eat. Delicious food and you get to serve yourself as much as you can fit in your bowl. It's a bit expensive but you do get a huge serving so it's worth it. I recommend you give it a try.

The food here is delicious! I like that you get to customize your own bowl, and put whatever you want in it. I have never been to a Mongolian noodle restaurant before, and I was not disappointed. I hope to go back soon!♥️