Horrible customer service wish i could give it negative stars . came tonight like I usually do after a long day to get a blizzard . When i got home i noticed one of my blizzards was wrong and I really just wanted it to be right so I drove back waited in almost a 20 minutes in line so they could fix it and the boy ( not man becuase a man doesn't yell at women ) tells me he's only going to give me half becuase I had "eaten half" I didn't the blizzard had already melted by the time I returned it at the window but I didn't argue becuase I just wanted the right blizzard. He came up to the window with such an attitude after "remaking" it (I'm pretty sure he just blended more vanilla ice cream into the old blizzard) and my husband tasted it before we left the window and it was still wrong and this time it was worse becuase they didnt even make it right and it barley had any toppings mabey becuase it was the old one idk.but if m gonna spend almost 6 dollars on ice cream I want it to be not only right but worth it . So again we told him it was wrong and he put his hand in the cup and told us that he made it right but there was he literally only found 1 piece of a topping when he put his hand in the cup !!!! And the other topping was still missing and now he had ruined it by putting his hand in there. My husband demanded he make another one after yelling at us and ruining our blizzard . He made it agian and put it in a mini blizzard cup . Not even what I paid for and I didn't even eat it becuase he was so mad I don't know what he could've done to it so I just threw it away. Waste of my money and time . He needs to learn customer service skills . I'm a server and have been through so much worse but have/would never treat a customer like that . Thanks for ruining our Night
Went through drive thru and ordered float and when I got to window they told me they didn't have the lids to make the floats.i know how they make them and a lid is not required. Didn't need to be lied to. Not professional.
Amazing customer service and a variety of options. Great place for dessert. Drive-thru only at the moment.
The lobby is never open. And when I can get something through the drive thru its cold... I love dairy queen but not this one.
Me and my son usually come here on warm evenings for blizzards. It was 9pm so line was long thought it was unusual for Gardner to be working late. Got up to window noticed young workers messing around all gathering to back area of restaurant. When I got home noticed my blizzard had just a little bit of sprinkles not very happy with visit.
First time trying DQ ever so I was excited to give it a try. First issue, lobby was closed due to short staffing. Long drive thru line, took over 30mins to get to the front to pay. We placed the order online and when we got our food the burgers were cold. Our cheeseburgers didn't have melted cheese as advertised. It felt like a frozen microwaved burger was given to us. Thankfully the chicken strips were delicious but nothing else really had flavor to enjoy. Staff was friendly and did their job right but the food is a whole different story. Definitely first and last time trying this place. Should have gone next door to Baker's instead
The location seemed like it wouldn't get business but I was wrong. The place had cars wrapped around the building and the drive thru was fast. Perfect treat and entrance to the freeway was easy and accessible. Thanks Warren Buffet for buying Dairy Queen and making ice cream.
If I could give them zero stars I would!! I Mobile ordered, went to pickup my order, and was told to get in the long a$$ drive thru line. I never got my order after already paying for it. They hung up on me when I called and then would not pick up the phone when I called back to cancel my order. They took my money and refused me service! Take the mobile ordering option off your app if you're not going to honor it.
Ordered mint brownie blizzard! Had no brownies ? in it. I love DQ but not this one late nite drive thru.
Good Ole Dairy Queen...Always fun to enjoy there treats & Especially their SHAKES. Staff was Courteous & Efficient. Thank You All for your service. ???????????