So delicious and good! The prices are worth it and the restaurant workers are very niceI love this place !
First of all, we came here two weeks ago on the weekday and found out they have AYCE menu so we brought our friends there today but were told the AYCE only available on Tuesday and Wednesday. Although it is not specified anywhere on the menu or online, we are okay with order the regular menu.However, since they don't have a big table for 6 of us so they sit us separately into a table of 4 and a table of 2. In that case, we can't really talk to our friends on the other end even though our tables were next to each other. Here is where things get tricky. They have a policy of 18% of gratuity when the group is more than 5. Although we weren't sit together but they insist since we come in together so they have to charge the 18% gratuity.We were like okay then but we told them we want separated bills at the end. The waitress was okay with that. But when we were paying with 3 different cards, the waitress told us that we are the same group of people so we can only pay in 2 cards.First of all, theoretically, we were never on the same table since we were sit.Secondly, when we ask to pay separately, it means each party pay for their own bills. If you have any policy against that, you should let the customer know first.Finally, it's not we don't want to pay you the tips but if your service is not on par with what you deserve, customer suppose to take all the nonsense and follow the rules you think is right?Very unpleasant experience and won't go back again. Good luck.
Service is fast, friendly and first-class. The broth selection is good. The protein selection and quantity is good. The quality of all the overall ingredients (e.g. vegetables, sauces, meat, broth) is top notch. I will definitely be going back.
Very good place for shabu shabu... you have options for AYCE or single order. They give you more than enough for basic AYCE... but if you want more meat, you always have options if you add $5.I love the appetizers.
We ordered 2 pots on Sunday night, the Crab on Fire doesn’t taste as good as before. They also raised the prices. Meat quality was good. Came with veggies that are 1 time refill only. 2 people with 2 soup bases and 2 trays of meat total to almost $100. If you like spicy, ask for hot drops.
The portion of meat is lessend and price went up cant find the meat in my soup
My second time there. I enjoyed it just like before. Quick friendly service. The flavors of the broths are great. The protein sizes are just right. No AYCE. Plenty of parking. I’d go back again.
This is a solid hot pot spot. Service is good. The quality of their meats are consistent. My personal favorite soup base is their pork bone. I remember their fire crab soup base tasting better before but maybe I just got unlucky the last time I had it.
Very good Shabu Shabu. Meat quality was quite good. Price includes 3 rounds of service, my wife and I tapped out after 2 Staff was friendly and attentive.
Good food, bad customer service