The Cheesecake Factory

1127 Galleria Blvd, Roseville - 95678
402 reviews
American
(916) 781-3399

Was great !!! Only good things to say ?

Awesome food!! Great and very attentive customer service!

Went for dinner on a Friday night and had a great experience. I thought the wait would be long but our party of 3 only waited 15 minutes.We tried the sweet corn tamale cakes appetizer and OMG they were fantastic! I will definitely be ordering those again.I had the turkey burger. It was delicious!For dessert, I tried the low carb, low sugar cheesecake and was pleasantly surprised at how tasty it was.The kitchen manager Gerardo is great and even stopped by my table to make sure everything was good.I will definitely be coming back to this location.

It was my favorite restaurant until a waitress spilled a very hot water on me. I was humiliated and left the restaurant with an emergency team. The manager did not even bother to call me to ask how I am doing. The corporate office did not do anything, just asked me to prove the damages. The incident report, witnesses, and the video record was not enough for them. I feel that they do not value their customers at all.

Great food and great service

Great experience here! Super nice staff, great food and ambience. Loved my dinner and the cherry chocolate cheesecake was delish! Definitely will come back!

Very fun atmosphere. Delicious food! More delicious cheesecake and a ton of varieties. ?Great service

Very good food and huge portions. We shared the Mashed Potatoes Tots and the Pretzel Bites with Cheese Fondue. I then had the Hibachi Steak with Grilled Asparagus and Mac n' Cheese. I also brought home the Caramel Apple Cheesecake.

The food was great. Service is good. The place is clean and always very busy.

Recent experience was negatively impacted by a significant shortage of available menu items. Of the 3 appetizers we tried to order, only 1 was available. Our server was apologetic and thanked us for understanding. BUT, he did not warn us of what was to come next. When we attempted to order entries, he pulled out a list of items and prefaced with the fact that many menu items are out and hoped we had backup selections in mind. There were at least 4 opportunities to warn us of this PRIOR to this point. I blame the management for NOT being forthright in sharing the situation up front. The food we ended up having was average good. However we left disappointed overall.