Great food, awful service. I went in to place an order and other than a couple little kids in front of me waiting to buy some candy the employees (one of whom I believe is the owner or manager) completely ignored me. I watched as she tended to her doordash tablet and answered TWO phone calls before even acknowledging me or the kids in front of me. It’s like I was invisible, it was insane. I stood there for literal minutes without anyone even saying hello or “we’ll be right with you” I’ve never been ignored to that degree in a place of business, it was almost surreal. Apparently they’re doing fine so maybe they don’t care about my business, but I won’t be going back.
Needs larger portions. This place makes a killing in sales and it shows with the new corvette/camaro and tesla constantly their (owners) and they wanna downgrade the portions tremendously. Will not be going back
Kazoku means 'family' in Japanese, but it seems they're trying to emulate a local Hawaiian eatery. But it's all good. Their sushi is very limited, but still fresh, and they NEVER make the food ahead of time. So you'll never get pre-rolled sushi that's been sitting. Nor will you get any grilled pieces of teriyaki or fried gyoza that's been sitting in a bin. That means you'll wait a bit, especially if there are many orders or guests. When I'm on a budget, I love their 'chirashi' sushi (about 10 pieces of different sashimi atop a bed of rice). Again, the selections are limited to tuna, yellowtail, salmon, and maybe one other type of fish, but it's fresh and reasonable. Their combo meals have the right stuff - the main 'thing' (try the Kazoku Chicken - it has a great slightly vinegary/sweet taste), couple of pieces of Calif Rolls, Gyoza, and some pickled veggies - and rice. You can get that with grilled fish or other types of chicken or beef. And finally, their 'udon' (thick buckwheat noodles) is great comfort food. Terrific local spot - just don't be in too much of a hurry!!
I love this place. I've tried a large portion of their offerings and never had an issue. My usual go to isbthe spicy teriyaki chicken bowl with the Q Roll. Delicious.
Went in and asked the guy at the counter for a menu and sat down at a table, I looked at the menu for about 5 minutes then waited another fifteen minutes without any service whatsoever. Not even a hello or asking for water/drinks, I was completely ignored. Never going back there again..
Taste great but the sushi rolls were so thin I think my index finger was thicker . Will not be going back because they were so skimpy.
I was expecting more from this place based of all of their rave reviews but was sorely disappointed. For starters, dine in experience is ordering your food up front at the register and then choosing your seat. Once your order is ready they'll bring the food out to your table. You'll have to grab your utensils, napkins and condiments by the front island in front of the register. The island is well stocked and organized. Just a strange way to have a dine in experience in my opinion. This spot seems to be more popular by ways of take-out.Ordered the Chicken Katsu Bento box, run of the mill sides, california rolls, dumplings, sliced and marinated cucumber in the middle of the box to serve as the 'salad' portion, and then rice. Their chicken katsu was soggy thanks to the sauce being drenched all over the chicken instead of being served on the side like it's supposed to be. There goes the crunch for the katsu.My partner ordered the deluxe bento which includes a variety of meats such as beef teriyaki, katsu, and chicken. The beef in the bento was pretty tasty but overall, flavors did not live up the hyper whatsoever. Ordered a fountain coke soda which for some reason, had no flavor.Staff were nice, and they cleaned up tables after dine-in customers left. Looked like they disinfected each table which is great. They also have a bunch of Asian snacks and drinks like ramune by the front register which is a surprising bonus but doesn't make up for their lackluster food and flavor profile.Perhaps I should order something else next time but honestly, this place isn't worth a second visit. Everything is just way too bland in my opinion, from the meats to the service, to the fountain soda. Try it for yourself but if you actually like authentic sushi and teriyaki, this place isn't it. There are plenty of other better sushi and Japanese restaurants around.Prices: Deluxe Bento is $12.99 and chicken katsu bento is $13.49.Hours of Operation: M-F 11am to 8:30pm Saturday 4pm to 8:30pm and they are closed SundaysPhone number: 784-8646
Our favorite local place! Always a great experience. Owner is always so nice!
IT WAS GREAT!! It was the best food I have ever eaten, the flavor is just pure perfection! One tiny thing though, I wish there was a Kazoku over here in SC! Shoutouts from South Carolina!
Great food, great service, friendly atmosphere.Total enjoyment!