If you close an hour early don't accept online orders and let people drive 15 minutes to get there
This is truly great pizza you take it home you bake it it taste absolutely perfect. Kiara is very helpful young lady at the Rocklin store. She’s extremely helpful when picking out your pizza. It’s a great value try it
I love Papa Murphy's pizza. We have ordered them from Bay area to Reno, and this store is the disgrace for the chain. We always order extra toppings. This store skimmed us twice. First time, we thought it was just a mistake; then second time?? Why should we paid more than $30 for the same amount of no extra. For people who have been enjoying this shop, it is a good chain store; however, this is not a good Papa Murphy's. You would get even better pizzas if you order somewhere else.
I ordered 2 family pepperoni pizzas. Each pizza had very little pepperoni. Less than 15 pepperoni. Never been to a Papa Murphy's that was so cheap with the toppings.
I frequently order from the Orangevale store, but I ordered online from Rocklin because my wife was out that way, this store could not be run more poorly. They said they did not have our order and sent her on her way. I called and they refused to look up the order number, were unable to issue a refund, and said the manager is not available. Good customer service would be "What did you order, and we will make it for you right away" - not the case here. Some significant retraining is badly needed here.
Horrible! My wife paid online and they charged me again upon pickup for someone else's order. To top it off, there was hair in my pizza. No hairnets are worn here. Gloves were torn. Filthy place. Will not return. If i could give it ZERO STARS, I would.
Papa Murphy's, at least the one near me, is quite the surprise for a franchise chain. Pizzas are of good quality and taste, while still being reasonable in price. Though since you bake it yourself they would have to be to compete with all the ready to eat chains. I can't honestly rate the entire chain but would definitely update if after trying multiple locations they all still had the same quality.
Tip: You can usually get $2-3 off per pizza using several coupons that all come in the mail. I grew up eating pizza from this location. I recently moved back to the area after more than a decade away and decided to try them out again. So far I've only had good experiences, except for that one time I tried to cook multiple pizzas at once, but that was my fault ?Area for improvement: On your stuffed pizzas, the cheese on top should span the WHOLE pie. Unless I specifically ask for it, there's usually a solid three or four inches from the circumference without any toppings.
Always a great reliable hot crispy pie!
Order was ready and on time, got there and the counter gal was not very friendly ( the same way last time I was there). Crust stale when I got home