This place is terrible! I called to see what time they closed, they said 10 "but we try to stop serving customers at 9:50 so we can mop." Okay... So my husband goes in at 9:30 and they refuse to make any milkshakes or blasts because they've already cleaned up. Terrible service from a terrible place. Don't waste your time or money.
The young lady behind the counter greeted me with a smile behind the mask . Great ! She was helpful in choosing a chocolate flavor . Great job , great icecream cone !
horrible location. don't come here. the kids touch their faces and body parts right in front of you and then don't wash their hands or wear food service gloves. when confronted, they argue with you, yell, and threaten to kick you out. also, they don't wear masks. will be reporting to health department
horrible location. don't come here. the kids touch their faces and body parts right in front of you and then don't wash their hands or wear food service gloves. when confronted, they argue with you, yell, and threaten to kick you out. also, they don't wear masks. will be reporting to health department
The kids in here have no customer service skills. They messed up my order and ignored me. Will not go back.
the girl working seems like she hates her job. she probably does. Very bad customer service , not polite, and took forever. the food was great but they gave me two huge scoops in the tiniest cup they sell so it was melting all over.
Don't ask for thermal paste sprinkled with RGB they don't have it
Always good
Don't ask for thermal paste sprinkled with RGB they don't have it
I ordered something and made a mistake on the date for pick up. No biggie. It happens, and it was my mistake. Asked if I could still pick up the item even if it meant I had to wait, or purchase a second one today and cancel the original order. Was told "No." Ok.. Fine. I asked if I could cancel the order to which I, again, recieved a firm "No. That can only be done online." Ok.. Still fairly calm. Entirely understandable, if thats the protocol. Got home with the disappointing news that there would be no fancy ice cream dessert, only to get online to cancel my order and it states to cancel i need to call or show up to the store in person. Ok. Now I'm starting to get agitated... I call the store and ask to cancel stating it says online I can only cancel over the phone or in person. And I again. Get told "No." That I cant cancel over the phone cuz the boss isn't there? Everytime I inquire the rules and reasoning changes. I admit I made a mistake but I shouldn't have to process a charge back to cancel an order. Absolutely 0 customer service skills, and completely turned me off from the brand.