They missed on a couple counts on this visit, though they've been better previously (which is why I'm giving 3 stars instead of 2. Take a look at the pics. I ordered the Firecracker chicken and asked for no onions, and it was on the ticket, but they still put the onions in the dish. I didn't want to bother having them remake is, so I just picked the onions off, but that's disappointing. Also, the dude said he would come out and wipe off the tables, which were all not clean, and no one ever came. So that's a miss, too. The rest of the meal was as expected.
On Memorial Day around 4:00 I had placed an order for a Signature salad with BROWN rice. When I went to pick it up the girl read the receipt but said WHITE rice. When I brought it to her attention that it was suppose to be BROWN rice she corrected herself n assured me it was BROWN rice. Since I was picking up food at other fast food places I did not have time to check it in her presence. My mistake because it was WHITE rice as she stated. Besides that the salad looked like they threw it in the container, no mandarin oranges, half the normal portion but still the same price. As far as I am concerned there was no excuse for the way the food was prepared, especially when it wasn’t even busy. There were 2,ppl eating inside at the time n the phone was not ringing off the hook. The quality of help these days is hurting businesses, especially fast food restaurants. These young ppl just DONT care about service
I enjoyed the Kung pao chicken, but the garlic chicken didn't taste like garlic and the chicken tasted like it was going bad. Veggies in the garlic chicken were mushy. I never had a negative experience before today.
Got the house chicken lunch special. Was very delicious and reasonably priced. Highly recommend ?
I got a headache and threw up about 1 hour after eating the grilled teriyaki chicken and veggies bowl. My guess is the chicken was undercooked. No more pick up stix for me
ridiculously overpriced food is good but u can get 2x the food for the price anywhere else
Normally we live Pick Up Stix,But this time around at the Riverside location honestly disappointed us.The egg fried rice was so oily and every other time it has loads of fresh sprouts that are crispy and delicious, this time however was lacking in all regards.The chicken dumplings were mediocre and they gave no sauce with the order, so I had to go back in to request sauces.The spring rolls were the saving grace for the whole meal, without those it would have been a one star review but honestly they were done perfectly.We also tried the chicken with basil and cashew sauce, not terrible but the chicken seemed bland and a over cooked so it gave it a tough texture.This was a quick trip to Riverside to go to the night Market (also underwhelming unfortunately, there was a few good vendors and a beer garden but that's for another review)Anyway, first time to this spot and unfortunately this will be our last.
The food is not what it use to be, orange chicken was great but now it's just ok. They charge to upgrade from white rice to fried rice. No smiles, just straight business.
I like the House Fried Rice and like it on top of the crispy noodles for the taste and texture. They don’t give out crispy noodles anymore unless you order the soup. Even before this, they were stingy with the noodles compared to other locations. It is just not as good so without the noodles so I am done with this location. I have been coming here since they opened but not worth it now.
The newer tofu items are great. Meal was fresh and not overcooked and decent amount of sauce. Thanks!