Monark Asian Bistro

5225 Canyon Crest Dr #64, Riverside - 92507
168 reviews
Chinese Thai Asian Fusion
(951) 683-1073

I waited to leave a review until my annoyance and anger calmed down, but even after sleeping on it, I still feel that the restaurant's staff behavior was way out of line. After reading some other reviews, I understand the situation even better. What makes this review bittersweet is that some of their food was pretty good. However, when I had some problems with one of the dishes tasting a bit off/the ingredients tasting old, the waiter went to the kitchen and came back explaining that there was nothing wrong with the dish. Then after some back and forth explaining that there was definitely something wrong with the dish as I've had the same dish at other restaurants with no issues, the lady manager came over and proceeded to lecture my table about how the food should taste and that there is no problem. I was taken aback by the sheer balls of this woman, but The Lion, The Witch, and the audacity of this Bit-- coming to our table and implying that we were the ones that had no sense of taste left a sour taste in our mouths literally and figuratively. Luckily after a little more back and forth they finally decided to not charge us for the item, but just the whole experience was condescending and crazy to see in the modern restaurant scene.In short, the lady manager has a huge pride problem that needs to be checked. Treat your customers better; it's not a hard concept as a restaurant

I was very disappointed because I had high expectations but they had terrible customer service. The workers here were very rude and disrespectful even when you are trying to be understanding and respectful to them. I brought my parents, but the owner (the lady manager) treated us very poorly. The food they served was rotten and I spoke to the server about this matter but he didnt apologize and said it was supposed to taste like rotten. -Also they added that because we were vegetarian and refused to add fish sauce, it was the reasoned why the food was tasting rotten. It made no sense to me. Then the old lady manager came over and tried to do a long lecture with very angry/loud tone about their food and that they taste fine. I had to stop her many times. Very disrespectful in front of my parents. I don't want anyone to experience what I did. This restaurants may have some good dishes which I also thought before all this happened. But their mindset of customer service is completely wrong and they look down on customers. I hope in the near future resturants like this will not be allowed to open. It was a good experience to acknowledge that restaurants like this still exist.

Reading from the previous review, the old lady name "Karen" who is the owner is known to be extremely rude and have many issues. She yelled at both workers and customers. I saw it myself last night sitting across from a table of a family. She was yelling and was extremely angry making disrespectful gesture to the family. Very disrespectful and unprofessional. I will never be coming back and tell all my friends not to come to this resturant.

I had a very good experience at this place . They were prompt with their orders. Do try out their lunch specials which comes with rice and spring roll along with the starter. They maintain the quality of their food and their food is tasty. It’s a good Asian food place

Very friendly owner and serving staff, I had a very friendly, efficient young woman by the name of TangFood was delicious though a somewhat limited menu heavy on shrimp, of which I'm allergic to, but managed to find a few selections without that were very good.No liquor, only beer and wine.

Great food. Nice ambiance . We go al least twice a week,

The service was really good, it was easy to get to and there was a lot of parking. I liked the ambiance and the restaurant was very comfortable and pretty. I did not like the food, however, and I didn't think it was a good value. There were a lot of Thai items on the menu but it was more of a Chinese take on Thai food. The yellow curry was very off-putting and the vegetables had a weird glaze on them. Also, the pineapple fried rice was sickly sweet and also had a weird glaze on it. I just wasn't impressed and probably wouldn't go back.

Visited after reading menu online. We went to try the specials which are riffs on traditional Chinese. Throughly enjoyed our food.

Lovely dinner! Thank you.

Raw raw raw. They are going to make someone sick with their food, as well as how poorly they treat their customers. I was the only one there, so maybe I just had not gotten the memo yet.I ordered the Emperor’s Feast, added the wonton soup.The whole entree came in 3 minutes; at the same time as the soup. I asked the waiter if it was pre made, because you cannot cook all those proteins in the time it took to serve it. He insisted it was made fresh. First bite was a raw mushroom, then I realized the whole dish was raw including the chicken and shrimp. Soup was passable.I will post another review on how the manager decided to treat their only customer in the restaurant