Super nice staff. They were slammed with people, but still managed to help us out with our confusion and requests we had.
They have my favorite icecream.. strawberry! It always tastes like heaven and the customer service is really good.
Love this store
Very good costumer service and friendly staff.
Ice cream was already melting and runny after the employee was done mixing it
My daughter wanted cotton candy ice cream and coldstones was the place to go for it. Although they don't have skittles as a topping, she was happy to settle for sprinkles and gummy bears. I was disappointed to open my tub of ice cream which I got chocolate devotion flavor and see no brownies were added. The brownies really do make a huge difference. Guess they should focus more on learning their signature flavors and less on talking. The lady behind me was upset that she wasn't greeted.
I had a good experience as it was my first time here. I came in on 1/30/20 at 7:30 pm and the two girls were helpful and had good customer service. Thank you!
Wow. This location is way too hidden, the lady that helped us was great, very friendly, talkative and genuinely enthusiastic about giving great service. I would absolutely return just because the great attitude. Ice cream portions were excellent. Good job to this Cold Stone location. Only recommendation is put a banner or flag outside, window tint makes the place dark and look closed.
Horrible service! They always wrap their brownies early in the evening to say they can’t serve it?!?!? even though i went to the store 1.5hrs before they closed ! It’s like they are trying to turn away customers in the evening.
I like them even though I have not been in a while