Portumex

721 23rd St, Richmond - 94801
196 reviews
Mexican
(510) 237-7513

Husband came in with my 2 daughter and friend to get food around 7:30pm on friday july 8th, the lady told them if they cod please hold a minute he said yea sure. She started doing alot of things and then she finally gets to him and asked him if he was trying to order something he said yes I want some chicken enchiladas she said they were out of rice and then she said they were actually closed already. Husband came back out @740 when google says they don't close til 8 he didnt get any food because the lady told him they were closed. This was a terrible experience for our guest and kids. If I could I would give them 0 stars.

Gross ? Very sad the food tastes gross the tacos asada when the previous owners were there tasted amazing now these owners don’t know how to Cooke the tacos de asada gross ?Save your money either the owners improve or don’t waste your money there!!!!!

It was much better than I expected. Make sure to save room for dessert, because that was the best part of the meal! This was one of the best mouth-watering steaks I've had grace my taste buds in a long time. I'd give more than 5 stars if I could!

I deliver with doordash so the food smells pretty good that I know of just never ate there

A wonderful down home restaurant with tasty food and large portions. The original owners recently retired and left it in the hands of younger family members. Still great!

We have been going to this place for a long time and it was always very good, great service and good value for your money, today not so my wife and I paid a visit after a year or so, I personally like the Pozole and my wife she is all over the menu, but today she order a combo plate of tamales and Chile relleno. Anybody that knows what a Chile relleno Is all about knows that is all about the Chile well they are using Anaheim Chiles from the can, not only the wrong onebut for the size you are better off getting stuffed jalapenos my wife said to the cashier that she wasn't happy with it and here is when the Latino way of doing business has it worst flaw.I hate this so call " Rule number one the customer is always right" because no is not the truth customers are wrong many times but when you are unhappy with something and you are not creating a scene the last thing you want to hear is a lesson on how long the cook is being making this dish, at that point the only thing you should be doing is trying to please your customerAs a professional Chef of 34 years in the business l can understand how difficult is to deal with people and that's why I never go and social media and bad mouth any business but rather l give the place a firing chance to make it right but when that doesn't work well here we are.

This is one of those neighborhood establishments that's been feeding a generation or 2 of locals. I always order the salsa Verde burrito.

Always go here, food is very tasty, prices are comparable. I would recommend Portumex...call aheadwith order, it's easier.

Umm Umm Good!? Love That Everything Is Fresh

Service and food is delicious, but over the years their quality has been going down. The "camarones a la Diabla" plate is no longer as good, and its price has been going up every year*UPDATED 2021*: I've been a customer of this place for years, and I can say this place got worse after a change in ownership. Prices increased by close to 20%, they charge for credit card use ( the more you buy the more the fee). What's worse is that you're not informed of this amount. Finally, chips and salsa are no longer included. You have to pay $1.00. The quality of the food went down over time, too.