Starbucks

490 El Camino Real, Redwood City - 94062
104 reviews
Coffee Shops Coffee & Tea Coffee
(650) 701-0112

My go-to coffee place near the office. Love the place, love the staff. Thank you!Ps, saw some of the other reviews with very low score - I don’t think they are fair according to my personal experience. The place can get busy every now and then, but the staff always trying to get things done as quickly and orderly as possible.

Busy place. Took 10 minutes to get my coffee

I had terrible service today at 7:05 a.m.It was not busy in the cafe at all. Very slow. I ordered my food and was waiting for a while. The amazing barista ( I don’t know his name but he’s a short black young man with a tan beanie on . He is always very prompt, love his good energy , and he gets drinks made not just fast but right in my observation as a regular ) . The issue was the girl who took my order took it wrong. The place cleared of the 2 maybe 3 other customers there. I felt that the three ladies working were too caught up in their conversation that they didn’t pay attention to how long I was standing there nobody asked me if I still needed help or was waiting on anything because I was clearly still waiting standing. I had to address them first and by then I was annoyed that not only was I not really paid attention to , but that my order was made wrong , and I had to get to work . With the slowness in the store and what I could see their mobile orders weren’t overwhelming I just don’t get how they were negligent like that . They were pretty well staffed with 4 , 5 , or more employees and it was slow soooo nobody but 1 the busy barista guy paid attention to my presence and did a good job and the rest didn’t . Even one saw me standing there and she didn’t say hey did you need something are you waiting on anything. I clearly did not look like I was there to dine in or sit. The staff needs to be reminded to check on their customers that are there . In food service and customer service you should always just check on your customers because they may need something or in my case waiting too long for an item that was made incorrectly and then my name wasn’t even called out when my wrong item was made . Wasting my time could have been avoided . Then when a customer asks to get a refund because they need to get to work because they wasted too much time already because of the employees just give them the refund . Obviously they need to leave and also their temper may be rising increasingly from being made upset. That would have helped me out instead of the employees all of a sudden paying attention and huddled up trying to figure out things. Pay attention and do a better job the first time and nobody would be in that position. Also don’t get a bad attitude with the upset customer when it was the staff’s fault . Blaming the customer is just wrong when the staff dropped the ball first. Nobody wants to deal with that at 6-7am just trying to get coffee and a bite to eat before work and we the customers spending our money with Starbucks is how the company employees are employed and get checks !!!!!

Just driving thu for a good cup of coffee!

The best starbucks experience i have ever had in my whole 28 years of living! great friendly staff, the young stud making my drink was named derek he is a true master at his craft and makes a damn good drink! the best. thanks.

Slow slow sliooooooooow

Surprisingly not too busy when I was there. Convenient location, relaxed atmosphere. Has all the usual Starbucks fare.

Notmally I love this Starbucks but I was so disappointed when my mocha cookie crumble frap tasted like garbage

Great service:) Really clean facilities and great quality!

Delicious coffee and they made it exactly the way I like it.