I LOVE THEIR COFFEE&TEA! I had to skip one star, maybe even two because the customer service LACKS in a MAJOR way. It is really bad and it is very unfortunate.I was given a hazelnut ice blended one day and now I'm in love(I don't even care for hazelnut) it is so so good!I have had a few issues and not said anything but on here it's important y'all know that there are a few employees here who are just horrible. For example, I witnessed while waiting for my drink a mom came in with her daughter after making a mobile order and got a mocha drink with extra cream. The drink was as dark as it gets(no cream) she came in and asked why and was told, "oh we have no cream(the kid wouldn't even stop what he was doing and come make it better) she was very upset. Heads up- if you cannot fulfill an order for your customers, stop what you are doing and find out how you can make it right! It is not hard and why lose a customer? This is only one short version of an example.. managers are not great either so it really explains alot.
We had a great coffee experience at Redlands The Coffee Bean And Tea Leaf! Perfect coffee,friendly servers,clean store,plenty of free parking-loved it!
They made the best mocha ice blended with almond milk. Thanks. One of the baristas was kind of rude but I'll still give five stars, she might have been having a bad day.
Love the Vietnamese Cold Brew Latte!
Me and daughter alisa were just there the other day and we enjoyed the awsome Java
It's FREEZING in here. The temperature is like 60 degrees inside the building in February :-/ I have a coat on, and I can't feel my hands (even holding a hot drink isn't helping). Looking around I see half of the people in here right now also have their coats on. Ridiculous. What a waste of our natural resources!
Great customer service even with many pay options down due to a technical problem. My drink was literally excellent!!!
Very nice people,and I love the hazelnut frappes
Nice friendly environment, great new pool tables and juke box plays everything. Plus drink prices are wonderful.
I love this place! My daughter introduced me to The Coffee Bean and quite simply, I love it better than Starbucks!