Subway

6371 Haven Ave Suite 4, Rancho Cucamonga - 91737
81 reviews
Sandwich Shop
(909) 944-9490

I frequent this subway just about every Saturday to pick up lunch and I've gotten excellent service but after going there last night at about 6:30 I don't think I will ever step foot in there again. Sadly it is walking distance from my house which makes it extremely convenient to pick up lunch or dinner. I want to point out that I don't fault the young man who was named Abdul for all of the poor service. I asked for 3 sandwiches. They only had one piece of oven roasted chicken so I had to order another chicken I didn't like. I also ordered a tuna sandwich but there was literally bottom of the barrel scrapings left in which Abdul smeared on my sandwich as if it was mustard or some other condiment. My guess was that he was trying to preserve whatever was left. There was barely any lettuce left among numerous other items. In Abdul's defense he was by himself in the middle of a dinner rush with about 5 people in line each ordering 2-3 sandwiches a piece. As I came to the register I witnessed an elderly Hispanic woman come out of the back talking on her cell phone and then did something on the register but offered no help to poor Abdul. Maybe the woman was on a break? Not sure? Nonetheless I've witnessed this elderly woman be very bossy and somewhat rude to new employees in training as I've frequented the establishment just about every Saturday. I finf it ironic that she did not lift a hand to help Abdul last night. She seems to be very adept at barking out orders on the Saturday's I've witnessed but does very little to help. The worst part is that I don't believe she is a manager. As I said it's a shame I won't be back. I will miss a young blonde woman with several tattoos that's works Saturday's and is extremely pleasant and hardworking.Thanks!

Had a good experience here with my girlfriend. The food arrives quickly and the service is just good. Prices are convenient.

9 pm must mean 830 now

They take sooo long , bad service .

Ordered online. They were preparing sandwiches when I walked in. Friendly staff. Yummy meal.

Current owner is horrendous and needs to go away, saw her curse out a customer.

Staff was cool, place was dirty. Tables all had crumbs, and the floor is filthy. Looks like it hasn't been swept or mopped in days... I could understand if they were busy and didn't have time to clean but there's 3 people working here and no customers. Perfect time to clean. Instead they're in the back talking. Friday at 12pm Jan 17th

A nice young gentlemen Josh made the perfect sandwich for me. Thanks

***DO NOT GO TO THIS SUBWAY*** Horrible customer service! Sarcastic teens working here. Waited in line for 32 minutes for a "sandwich ". WTH!! One 1 person working. Then 20 minutes into this mess this other worker strolls in with sarcastic remarks after customers were complaining. I hadn't been here in awhile. Forgot how bad things were. These kids should be fired!

Ernest one of the associated had an attitude preparing my order, no custumer service skills at all..