Subway

13509 Poway Road Space No. 501, Poway - 92064
88 reviews
Sandwich Shop
(858) 513-3980

Turn around and don't come here. Drive up the road and go to the location in the business park for fast and professional service.Today I came to the location by stater bros and there was only 1 guy working with 7 people in line. Okay totally understand the predicament with understaffed due to the pandemic etc. No problem waiting.... minutes keep passing by. The gentlemen working had no sense of urgency or care. Instead of taking someone's entire order, laying out all of their sandwiches and going down the line...bread, meat, cheese, toast, veggies, wrap.... he does EACH sandwich one by one! Taking his sweet time. Really??? After 15 minutes I gave up and left..drove up to the business park location and was in and out within 3 minutes.

Pretty bad. I hate that employees don't know how to wash their hands, especially because of all the issues with Covid. While our sandwiches were being made, an employee came out of the restroom and went straight to the cash register and helped the end process. I almost said something, but this is getting to be quite a few different restaurants now. I just wiped everything down with wipes. The bread was stale and we did not finish our sandwiches. I wondered why there was very little traffic here at lunch time and now I know. Shame on lack of training or people's attitudes that they don't have to be clean.

Super slow every time. Always only one person working. I've never seen 2 employees in the store at the same time. Food is good, standard subway. No complaints about the food. Just the long wait every time. Ordering ahead is pointless because they don't make it until they reach you in the line.

It's OK we aren't talking anything special it's just subway kinda hard to miss up

I really like the Italian BMT.

The service was just slow as I watched the line back up behind me. The kids liked that sandwiches though.

Online order service quality is very poor. We ordered chicken sandwich and received veggie delight. Also, cheese which was missing which we ordered.There is no quality control with online order.

The service was just slow as I watched the line back up behind me. The kids liked that sandwiches though.

Just heard you all are closing, so sorry to hear this. The manager was really sweet and love the staff. Best wishes to you all, and pray you find employment soon. God bless

A good place to grab a bite to eat