Starbucks

12202 Poway Rd #104, Poway - 92064
126 reviews
Coffee Shops Coffee & Tea Coffee
(858) 668-3130

Love this location. Always there at the right hour until this morning. 6:30 am can be extremely busy. Of course I'm never disappointed with the coffee. I'll try alittle later.

This place is never open, they close the lobby early every day without letting people know online.

Go to a different location! The kids working are way to hyper drinking the products the sell or the complete opposite. They can't take an order properly over the intercom. At the window they are overly energetic peppy which is annoying and worries me about having my drinks dropped (has happened multiple times) or super slow lazy goth depressing which you can see how miserable they are working as it exudes from their joyous personalities. Every time I visit, I have to correct the order pre-payment or make a 2nd window order/payment because the person taking the order and the person processing payment have no communication. They do not work as a team. They are very slow causing traffic issues for the shopping center and main street they are on during busy day hours as the drive through line splits 2 ways and people fight each other for who is next. Just too much to deal with for overly priced "fast drinks" that is more time consuming than it needs/should be.

I think there was a new person working the drive thru when I went. They were "out of venti lids" so they suggested I order 2 talls. I ordered 2 tall hot chocolates which ended up tasting watered down. I also ordered a pumpkin spice latte and they ended up giving me a completely different drink. I had to go in after going thru the drive thru. They made it right but I think they were having a bad day. Unfortunately I have to reflect my review on my experience that day. I may not go back to that location.

great staff. people always happy ?great job!

When I walked in the store, all the baristas were playing on their phones, and did not even acknowledge me with a simple hello. I had to greet them before they lazily returned the courtesy. Extremely disrespectful and careless staff who doesn't do their job with pride.

Super cool staff, great customer service!

This Starbucks is really bad in regards to keeping their bathrooms clean and are always without toilet paper in the restroom.

They have the best energy in here and are so so so nice!!!

This is my go to right after kickboxing. The staff already knows I will grab my order and ask for a trenta water. They are all friendly and courteous, even when it's crazy busy.