This particular Wendy's is the worst restaurant I've been in! On Friday June 3rd, we walked into the restaurant and no one was at the front counter. We waited for 5 minutes, and then we called out to get someone's attention. But no one answered. Only after a car pulled up to the drive through, did 3 people come out of the back. And even then we had to wait until they waited on the drive through and dropped fresh French fries. And then were told we missed breakfast by 5 minutes
I went inside to order as the drive-through line was excessively long. The wait wasn't bad, I felt sorry for the counter server as she was by herself. So I tipped her $3. The worst food I've ever had there ever,I threw it out. the chicken burger was dry and cold,the fries were like cold cardboard. The only thing good was the shakes. A waste of $28!!! Horrible food ever
Went thru the drive thru and got all the way home just to find part of my order was missing. Always double check your order before you leave. It sucks and I drove to get the food but had nothing to eat after empty the bag. Lost money and time.
Food was great however, do not label something spicy unless it is actually spicy I felt really let down after ordering the spicy honey burger. But still if you don't like spicy food, the burgers are amazing
Bad bad bad bad bad service!!!! I wanted at the registered for almost 8 min and they saw me standing there I asked if they were attending the looked at me and called out a males name to attend me and never showed up....you are better off at the drive thru
I ordered delivery from this place and at first they completely messed up my order. I ordered three items and I only got delivered one. Initially I tried calling them and no one answered. I tried calling corporate and no one answered. I sent them an email and no reply so I ended up just going back to the location a couple days later and talked to the manager there and the manager was very helpful and corrected the order for me and gave me the other two items that they had missed. So their customer service is very very good.
I like the food but not the service here.We ordered 6 of same combos, and I made a special request with no veggie on one of them. When I picked up the burgers, I asked which one was the one with no veggie. The bad news was they didn't even know. I had to open and touch almost every single one of them to check in this COVID time.Then some kids were missing a piece of nugget while others found extra in the fries. Again, in this COVID time, I couldn't just grab/swap food.Again, the food is good. Just didn't like our dine in experience.
Their ordering system for drive thru seems to be down quite often. My wife drove their a couple of weeks ago with same issue and today, same thing. Waste of time going to the restaurant and they can't take an order. What gives with this location? You can't run a business with these issues. Edited 12/29 - Went through drive thru this evening. Saw other cars ahead. When I got to the speaker, the guy said "we can't take orders because our system is down". WT.. That was the last straw. I will NEVER go to this facility again. Who ever owns this franchise should seriously be aware or if you know of this problem, you'll need to fix it or you'll keep losing customers!
Drive thru lines went fast but was not correct and had to wait for them to bring out rest of the order.
I like the food but not the service here.We ordered 6 of same combos, and I made a special request with no veggie on one of them. When I picked up the burgers, I asked which one was the one with no veggie. The bad news was they didn't even know. I had to open and touch almost every single one of them to check in this COVID time.Then some kids were missing a piece of nugget while others found extra in the fries. Again, in this COVID time, I couldn't just grab/swap food.Again, the food is good. Just didn't like our dine in experience.