They secretly charge you more than the menu prices all the time, so make sure you check the receipt carefully. They also don’t provide an itemized receipt when you get take-out, and if you don’t calculate the prices they will charge you more than you owe. The food itself is good.
Good food. Good service.
Decent food here Been coming here for years
The food is good and the prices are fair. The reason for 3 stars, none of the employees working in the kitchen wearing mask. Not good.
We ordered take out. The Mongolian beef was not fully cooked. We found a long human hair inside the dish.we had to repurchase dinner from another real Chinese food restaurant-- China Lounge (also in Pleasanton). Hunan Chef's food is not comparable to the China Lounge's . China Lounge is the best Chinese restaurant.Hope Hunan Chef can improve their food quality and pay attention on food safety issues. Cookers and Waitress need wear masks.
The food is not fully cooked. Raw pork made me vomit. The waitress serving the dishes does not wear a mask.She touched the food without washing her hands after touch the money.Health and safety is a major concern!!!
We've been ordering from Hunan Chef for years, usually delivery--pre-Covid-- or take-out because they're in our neighborhood and are always reliably good, fast and friendly. They offer some dishes either American or authentic Chinese style.
We asked for something else and were served something completely different. I clearly showed them a picture and asked for the exact same dish. Once the food arrived they just threw on the table. We realized it was completely different and then we were told the reference picture is a pork dish but what I ordered was chicken ?♀️When I requested them to change they completely disregarded. Pathetic service!!! Very sad experience
Hunan style Chinese food that just okay and really nothing that stands out. Speed of service with one server during lunch is quite slow if you are in a hurry.
I ordered to go and they prepped my food quickly. I love the way they make their chow- mein. It''s a bit pricey but definitely worth it!