These are the most dishonest staff I have ever seen in a restaurant. We ordered a sandwich and added soup and drink as a meal. We politely said we did not need the fountain drink, and the staff removed the meal and charged the most expensive size of soup, making it even more expensive than a meal. At the end, we only received a cup sized clam chowder, not the bowl size. These dishonest people overcharge customers on tiny details. If you don't catch on that, you will be cheated. Will not ever visit again.
Great food wonderful very good general manager and employees
There was something wrong with my sandwich, Selena was super kind and remade my food asapGood customer serviceThank you!
Employees are almost never very nice or welcoming. You could be the kindest person in line they will still be unpleasant to you. I rarely order for myself or accept doordash orders at this store anymore because The staff is just unpleasant.There’s one employee in particular I’d like to bring up to the owner, I don’t want to describe her publicly. She’s rude to guests and other employees, possibly a Lead or manager?Anyways food is always great never had a complaint about that! And they’re usually pretty fast with service as well
Sandwich was good but they put wayyyyyy too much sauce on it after I asked for light sauce. Bread was good and a nice meat portion.
Friendly & the order came exactly how we ordered it
Friendly & the order came exactly how we ordered it?
Claim chowder was cold snd we waited 30 min to get it.
Outstanding sandwiches on the best Sourdough around.
The food was good and the ladies behind the counter were very kind and helpful. We sat inside because it was crazy hot outside but this location is prime for enjoying downtown Placerville as you sit outside facing the bell tower. They have live music as well when the weather permits, I have not been disappointed.