This Jersey Mike's always does it right. The sandwiches are correct, and tasty. The food has a much better quality than other sandwich places I've had. The staff is friendly and willing to help. The bathroom is clean. My experience ordering from the app at this restaurant has been great 100% of the time (when picked up. The staff can't be responsible for delivery services). If you want a sandwich, this is the sandwich shop to go to.
Great customer service. I didn't catch the name of the team member but he helped me out greatly for something that was 100 percent my fault. I place the order for pick up at the wrong location, and was about to just pay for a new sandwhich for lunch but the nice gentleman honored my order (after proof of course). Helped me out greatly for something not his fault at all.
100% better sandwich ! Quality of meat and fixings are fresh. Extras are for a small fee. My favorite sandwich place !!
Do not ever do a phone order for pickup. IF it is even done by the time stated items will be missing or wrong. I do not know if they are just too busy or have no attention to detail but unless you are there to watch everything they do something will be wrong without a doubt.
Let me start off my saying that I really like Jersey Mikes usually. The sandwiches are good and the crew is typically helpful. That said, they are either understaffed or overwhelmed at peak times. I ordered ahead using the app and had a pickup time of 12:40, only to arrive at 12:40, watch several people work through the process, and finally get my order at 1:09. Half an hour may not seem like a lot of time under the right circumstances, but when you have a family of five and everyone is preparing for lunch and your order is 30 minutes late after you use their system to ensure that it would be ready on time, you can see how that might be an issue. Once I got home, the sandwiches not only didn’t have the people’s names on them as I had entered on my order, but they were marked incorrectly, a minor inconvenience but still. Unfortunately, this was not my first experience picking up an online order that was not ready when I arrived. Maybe it’s an issue with the timing published on the app, maybe it’s an issue with this location, who can say for sure? Either way it’s something that potential customers should be aware of.
Gotta get it Mike's way! The staff here knows how to make a great sandwich.
This Jersey Mike's is very well run. Used the app to order and everything was ready when I got there. I really like the sandwiches always top quality.
We came at 8:35 pm and the employees were already closing, both employees had a bad attitude like they got mad because we enter to order. Never coming here again. I get it I’m in a restaurant business, but this was an order to go, we felt we were rushed out. It took them 5 minutes to make our order all very sloppy.
Excellent subs here! Always consistent, and very tasty! Ordering online is convenient. You just walk in, and then walk out with your food.
Normally great service and I never have a bad experience. But recently my mobile order hasn't been correct. Today missing the chips and had vinegar and oil. And the sandwich was falling apart because it was wrapped loose. Still would recommend them.