Went through drive through, ordered a couple of drinks, including one to take home to my wife, a caramel macchiato. Get it home, she informs me that it has no caramel in it and tastes like some weird vanilla flavoring. No big deal, mistakes happen. I drive five miles back to get it corrected. Other Starbucks have offered me a free drink or something for my trouble when similar things happen. But no, not this one! I asked the clerk if I could have a free cup of coffee since I had to drive ten miles roundtrip to fix THEIR mistake...no, "You only get what you pay for". Never mind that it probably cost $3-4 in gas to drive back there. She wasn't budging. Horrible customer service and I won't be going back there. P.S. I know this is small in the grand scheme of things but sheesh, people, use a little common sense. I guess businesses are scraping the bottom of the barrel for employees. At least the lady that handed me the completed drink was nice and said she hoped my wife liked it.
Pickup order was placed 10 minutes out. When we arrived it took another 15 mins although it wasn’t busy. Finally they got 3/4 of the order out. We kept waiting and finally asked about the last item to which they immediately said, “oh, we’re out.” We’re they going to tell us? No. We opted for another item, which had to be cooked for several minutes. 30 total mins for a pickup order. No refund was offered for the price difference in the missing item. Good grief.
Visit was for Jerset Mike's.
Used to be faster, it isn't like the original, got drinks but not together
It's Starbucks!!! Always good; this one is GREAT
great ? made my drink for the day.
Alyssa is amazing!! Great service and my drinks were perfect!
Maury and Iris and Jewels are awesome and we love you friendly attitude and happiness and professional help.
As other Starbucks, it's a good place to meet a friend and flavor a great Cappuccino.
Our favorite location in SLO County! They always get the order right and the place is always sparkling clean.