Good selection, vegetarian friendly, order-ahead available.My friends recommended me to come here and I don't regret visiting. The menu has a lot to select from, ranging from soups, salads, sides, cakes, drinks, steaks and fillets. Staff were really friendly and patient. Dining area is well lit and decorated.I ordered a Braised Beef and Mushroom bowl with Mashed Potatoes on the side. I also ordered a side of Macaroni and Cheese. Also ordered was Sea Bass fillet with brown rice and Roasted Bay Potatoes. We had Stubborn Root Beer and Mint Iced Tea for drinks. Water is self serve.Personally, I found that the Mashed Potatoes and the Macaroni and Cheese were delicious and well seasoned, but the Braised Beef and Mushroom was a bit salty for my taste. The beef was incredibly tender. For the Bass, I felt that it was under seasoned and a little dry. The Roasted Bay Potatoes tasted good but seem dense.I recommend tasting the Mint Iced Tea. Refills on teas and sodas were free at the time of visiting. Additional seasonings, like black pepper, salt, Sriracha, and olive oil, are available at the counter for self serve.
I have been ordering door dash from this location, and the food was already cold when it was delivered. I am not going to complain about that because delivery takes time.I finally get to dine in this pass weekend. The restaurant is very cute. Modern industrial decoration is my style. I order steak salad. The steak was cold when it was delivered to my table, which was as cold as the ones I ordered from door dash. I was a bit sad as I was expecting a warm steak that fresh off the grill. The taste was a bit blend, and they did not give me enough salad dressing. Unsure if I want to return and give it another try.Parking is available in the structure and this restaurant validates the parking.
I used to have nice experience dining here, but today’s dinner completely changed my opinion. So although i stopped writing reviews since three years, I decided to write some words here.This was the WORST dining out experience ever since I came here in US.Both the portion and the quality of the foods we had were much worse than last time. I ordered the exact same dish as before and they first gave me about half the portion of the meat, which was overcooked and burnt.The meat was not tender and felt like chewing a rubber. As you can see from the photo, there was a stark difference between the past photo (third photo, one with brighter light and more portion) and the recent one(1st photo). I thought i got a kids’ menu dish.And it was not only mine. My friend also ordered the same dish and she got even less. And my other friend ordered a beef sandwich(2nd photo), which was terrible. The beef was overcooked and even though i did not try it myself it looked awful. There were lots of burnt on the meat and he said the meat was too stiff.After getting that sad portion of chicken plate, I showed them the past photo (third photo), and they gave us more chicken-which would be a natural response for anyone who saw that difference in portion, but the meat was awful. It was overcooked so it felt like a rubber. (4th, 5th photo)I don’t know why urban plates changed this much. Perhaps they hired a new chef? Or the chef was drunk? I don’t know. Urban plates, you should definitely pay more effort on maintaining the food quality. This was definitely not a meal worth 18 dollars. I’d say 10 dollars at most including the tip.
I used to come here pretty often but lately have been noticing a drop off in quality. I got the grilled chicken plate and pretty much all of the chicken was over salted and burnt black. The roasted potatoes were soggy as well! It's not inedible but I couldn't enjoy it much at all.I'm pretty disappointed since I used to enjoy coming to urban plates often but the prices have been increasing and the quality has been decreasing.
Urban Plates is one of my favorite restaurants to come for healthy and delicious food. I purchased their plate pass, because it's such a great deal and you get any meal - salmon, steak, chicken plate for just $11.I tried pretty much everything on the menu, but always come back for Cobb salad with tuna substitution and their new Seabass plate is the bomb.Food aside, what I really loove about Urban Plates is their outstanding customer service. Javier and Laurence are always there to greet you and make sure you are satisfied. 10 out of 10 for me! Amazing experience.
Had the Grill Grass fed Steak Sandwich, and the meat was really bad. Cheap meat, very chewable. I changed it to a 5 star, cause they did reach out to me, and my wife's salad was really good. Customer service is fantastic.
I liked it. Nothing spectacular but good food, plenty of options, fresh and at reasonable prices. Also fast and efficient service. Their steak was good to perfection and the sides of carrots/potatoes and turkey bacon/brussel sprouts were really good. I’d definitely come back here.
Urban Plates, where have you been all my life!?! Great food, great service, great prices! Holy freaking grass-fed cow the steak sandwich is truly masterpiece of flavors and textures that deserves a spot on the menu in heaven.Now that I've got your attention let me tell you the tale of our first visit to Urban Plates. It was a birthday dinner on a Sunday evening with a large party of 30-50 people. The birthday boy arranged with management to "reserve" an entire section of the dining area for our group. I don't think they actually take reservations so it was nice of them to accommodate us. That said, the kitchen and staff were really on top of their game. Even though they were totally slammed with orders our food was delivered to our table in less than ten minutes. Thanks to those guys and gals for great service.I ordered the steak sandwich with an additional side of mac n cheese and my wife ordered the chicken tender plate. Incidentally, a comfort food favorite of hers since childhood. We were both very impressed with the quality of the food at such a reasonable price. Truly a "food joy" experience. My wife is really looking forward to trying the hot chicken on our next visit.I personally believe that if there were a contest for best steak sandwich in Pasadena the chimichurri steak sandwich at Urban Plates could beat the very popular beef dip sandwich at the high end place just down the street.Very high quality food for a very reasonable price.Fun Facts:-Urban Plates first location opened in San Diego in 2011.-Founded by Saad Nadhir and John Zagara the chain currently has just over twenty locations mostly in Southern California. They have plans to slowly expand outside of California.-Their website claims that their food is all scratch made with organic ingredients. Using hormone and antibiotic free grass-fed beef, sustainable salmon, and never frozen chicken.So, do yourself a favor and give this amazing place a try soon.
Great gluten free experience. Remind the cashier to removed the bread as it comes out on the plate on the entrée itself. Great vegan and vegetarian options.
The food is great here!! We love this place however we moved away from Pasadena almost a year ago! We still place orders over the phone to pick up when we’re visiting family in Pasadena! Be sure to check your order when you leave! They forgot to put my chunky chocolate chip cookie. (Husbands fault, didn’t check ?) We’re about 20 minutes away with no traffic! Did not want to turn back! ?