Great breads and the staffs are friendly.
I've been going to Panera Bread for years. I did another review on this Panera Bread location back in Nov. 2019 and they're still messing things up. The item I ordered yesterday is something I've ordered many times, the Turkey/Avocado sandwich and I know how it's supposed to taste. At the Pasadena, CA location, they gave me my sandwich and with my first bite I realized it wasn't made right. It had no mayonnaise and basically no avocado (picture attached). I was told they had new staff. That's fine but train them properly before having them make the sandwich. I asked that the staff be shown the sandwich and talked to so that they could do it right the next time but the staff I talked to never talked to the sandwich makers and so they continued to make sandwiches wrong.When I asked for a manager, I was told that the staff are all on the same level and that there isn't really a manager; that I could talk to any of them. I've never heard anything so ridiculous. I wasn't told this by one person, there were three staff people standing there in the sandwich making area saying the same thing. Doesn't Panera have a manager watching the staff to make sure they do their job, make proper sandwiches, and take care of customer service?! I used to go here regularly but I'm done. There have been too many mistakes with sandwiches because their staff isn't properly trained or supervised and so I won't be back.
Picked up food at curbside, the main issue is that they need to pack the food better: Soups especially. As soon as I arrived to my home the soups ripped through the paper bag and spilled all over my front seat. Now not only do I not have soup for my sick friend but now I’m gonna need to pay to detail my interior. Worse experience ever.
They are better than Denny's with the feel of Starbucks.There are many tables to study at. They are trying to add new dishes but do so with delay e.g. chicken sandwich.Good location for fundraisers and the staffing are helpful in general.
Food and drinks good. You'll get the food and drink you would expect at any Panera Cafe.The Cafe itself is quite spacious, there is a wide variety of seating choices. Doesn't feel too noisy or cramped inside. Unfortunately, it's the cleanest or most updated Panera I've been to. They sbould check on the tables more to wipe them and pick up the trash. The bathroom was dirty and smelly also.The kiosks are not always working, and have been out of cups before. Which complicates things for me if I just want to get a coffee, and not wait in line.Overall not a bad spot, it's easy to come enjoy a meal here or do some work. But the little shortcomings meant my experiences at this store haven't been as great as they possibly could have been.
We really like it here. Friendly staff, quality food, and just a nice place.
Panerai has a good variety of lunch items and combos to choose from. There salads are tasty and fresh. I had a half sandwich and soup, turkey BLT and chicken and wild rice soup, which was tasty and not too filling. I have tried their Caesar salad which you can add chicken for a little extra cost. It is crisp and tasty and not filling for a lighter meal. I like Panera on occasion, since it is a little on the pricey side.
Carrying an order of two plates was hard to balance, drinks spilled all over. A tray would have been nice.Pro-tip: Look up the menu online, then instead of lining up for waiting for a human to take your order, save time putting your order into a tablet kiosk.
What an overpriced carbo-overload. $8 soup?! It was too salty and gross! The creamy chicken one! ?
Perfect place for good food and reading. I hope they do some improvement for the store of Huntington wifi there is very weak