El Portal Restaurant

695 E Green St, Pasadena - 91101
312 reviews
Mexican
(626) 795-8553

Terrible service the waitress was in a bad mood and took our order as fast as possible with out making sure she even had the correct order and when the food was served it was incorrect. Also the tables we were seated on were reserved for a later time and they kept doing everything possible for us to leave even before are food had been served the owner even came up to us and asked if they had taken are order and we answered him and asked for more tortilla chips and his answer was you know you need to leave by this time and disregarded what we had asked for. Food and drinks were ok but not great for the prices and a terrible service to top it off definitely will never go back!

Great location! Super friendly staff! Great food & drinks! You will love it too!

Had a birthday dinner here for my sister in law. The atmosphere is great and if you drink the drinks seem to be the focal point. I don't drink alcohol so I was a bit disappointed with my food. I got the chicken and avacado salad. My chicken was bland. My wife and her sister the birthday girl got deviled shrimp and they both said the seasoning was bland. My brother in law was not happy with his shrimp tacos. The scampy my father in law has was also underwhelming. The people in our group who were drinking were happy with their drinks. I did have a black bean soup and that was actually delicious.This is a restaurant not a bar. If you put as much effort into the food as you do into the alcohol then you'll have a great place for eating and celebrating. Three stars with room for improvement in food preparation.

Placed $100 pickup order. This is the $8 bread pudding. Took us half an hour to sit and wait for the order to be done even though we arrived when it was supposed to be ready. I was told by Daniel the employee that that's when we start making the food. Very upset with this. I do not recommend pick up orders. Unless you have time and money to throw away. Too bad this used to be a very nice place.

Really good food! The service was great and super quick. We knew what we wanted within minutes and everything was at the table 10 minutes later. Try the tamarindo margarita!

Service was shotty, our server only came around a few times to see if we needed anything, and we did! We had to call her over from the table across from us whom she visited frequently.. it was a family of 6, as opposed to my table of two. She was friendly, but felt she could have been a little more attentive to our needs

Company dinner, chosen because of the outdoor seating option and a preference by a colleague. There were 10 of us and all meals arrived timely, with mine being the exception by about 12 minutes. Ordered the Carne Asada, asked if I wanted medium and I countered with medium rare, plus to have double veggies to replace the rice. I guess customization takes time. I will rate the meal average for my taste, probably above average to their competitors in Pasadena.

Good Food And Excellent Staff. Angel Was Are Waiter Very Kind And Made Sure We Had Everything We Needed. Are First Time But Not Our Last. We Visit Pasadena Often...Love The Down Town Area.And Management Were Professional We Were Their Supporting A Friend That Lost Her Child And Had Dinner At This Location After The Service. Management Support Was Wonderful Making Everyone Comfortable . Again Thank You.

This is a well known snd storied establishment in Pasadena. Excellent representation of Yucatan and mexican cuisine. There is nothing i don't recommend on this menu. A must try when visiting.

Fantastic food. Great service & wonderful entertainment!