I ordered in the drive thru with a gentleman who was very kind. But the server was not only in a bad mood, she even forgot to put the stuff in my bag after checking I asked for ketchup and Mexican sauce. I never expected her to forget something very important. I ordered an oatmeal and she didnt put the little bag that comes with it; the one that has raisins, apple and a spoon. I called and the person who answered gave me an attitude and said I can come back for the fruit but she cant replace the entire thing. I am not eating just the oatmeal! I threw it away! And no I wasnt going to come back just for pieces of apple and raisings! The very least she could do it say when you come back ask for a new one and take my name but she said: since you did receive the oatmeal All I can do is give you the apples and raisins another time. I already disposed, the oatmeal itself doesn’t taste good. Why would I want only that for? The oatmeal is already pricey !!! I only buy it because it tastes good with the raisins and apples. This is California, everything is expensive! If you want people to come back, find a solution instead of giving them attitude over the phone. You made a mistake, say sorry and we will make it up to you! This is not good customer service. I already complainedto McDonald’s.con as well! Your customer service is not right. If you are in charge and your employees made a mistake, apologize on their behalf and find a solution. I am a manager myself and I take responsibility for them and try to accommodate to the customer in every possible way! Paying customer are making your business what it is, so many other locations around the neighborhood serving the same exact thing! I only stopped by here on my way to my parents. Never ever ever ever coming back here.
Ugh I can't eat at McDonald's, Burger King, Taco Bell, or El Pollo Loco anymore, because all of these places have a few things in common.- There food smells weird- ?- The food tasted frozen ?- there menu prices have increased over the years, but the quality of there food is getting worse
i am soo sad to say mcdonalds workers have become lazy...this mcdonalds lobby closes at 7pm and curb side beforw 9pm the workers sitting around playing with phones ...and in their mindset they hoping wishing no cars come at the srive thru.....sloppy workers no napkins past 4 times if wemt their...my advice go to another mcdonalds.
Be aware is you don’t drive after 6:30pm can you longer go inside to order, you’d have to go to the drive thru and wait in the long long line. Thanks mc Donald’s
Services is great kind off. They Lag on the food Drive-through. Sometime they have you park in there puck up or curb side order. I guess there not fast enough like inn n out and sometimes the burgers order come out wrong. So fellas and lady's check your ?...
Love their coffee, frape ,big mac and fries.
Line was so long in the drive thru ughhh
Good food and good customer service
Tried to just get some take out. The dine in was close. Tried going through drive thru. They claimed I need a car. But I was walking past. Awful will not return. They could have at least taken my order at the window but no.
Lobby has been closed for over year and a half all other McDonald's are open for dine in I'm tired of not getting to eat inside what's the issue