Burma Ruby Burmese Cuisine

445 Emerson St, Palo Alto - 94301
460 reviews
Burmese Asian Fusion Gluten-Free
(650) 285-2770

Good food with great ambience.

it was a good place and food authentic and outside was good

A super mediocre experience getting takeout. I ordered coconut chicken curry - but got home to find that it was regular curry, not coconut. The dish had a fat layer of oil floating on top, which I had to spoon off. The flavor was not bad though. The rice, as you can see in the picture, was grossly over cooked and all just a big mushy clump. My daughter liked the pad Thai. I thought it was meh.

The food we ordered was served cold. The garlic noodles had no flavor. We felt very rushed and didn’t really enjoy our dining experience

Excellent tea leaf salad and mango chicken. Excellent and friendly service. I asked to be seated outside which is better for me. Unfortunately, I did not get a table in the park key area, but one in the sidewalk. Sidewalk dining ins not that pleasant / lots off passers by, and dirty Palo Alto sidewalks. Definitely worth it to eat their delicious food

Our server was more interested in chatting with 2 guys on the table next to us. Service was non-existent and had to look around just to ask for water or any additional attention at the table for 5 of us. Food quality has changed, felt like the recipe & preparation of food has dropped. Does not have the previous charm as before. Used to be a good place but times have changed

We love this place and were looking forward to dining on Father's Day but were severely disappointed for the following reasons: 1) They have moved to ordering by phone, which removes any human connection with the server - feels low-brow, something appropriate for a fast casual place, not a finer dining place. Two servers came by anyway to explain how to use the system and went away immediately! 2) We asked the server to get us regular water but he disappeared on us. Even after reminding once, it took a long time just to get water. 3) Our main dishes came before the appetizer. When we asked why, they said if we order everything together on the phone, then anything can come first. This makes no sense - they know what is an appetizer and what is a main, so can stage the service accordingly. In any case, they never told us to order appetizers and drinks first, and only then order the mains. What if we had ordered desserts and they came first?! 4) The Burmese rice they served us was cold, as if it came direct from the refrigerator!! We had taken a few servings out of the bowl already so asked the server for a replacement. He basically microwaved the bowl and brought it back, leaving the cold rice on our plates as-is. We ordered a second rice bowl to make up for this! 5) We ordered a Scorpion Bowl for 2 (drink) and it was super-inconvenient to share. They had these really long straws but it took a while for the drink to start flowing, and when you stop drinking, quite a bit would dribble out. We neither enjoyed the drink nor got enough of it. Total waste for $28! 6) At the end of the meal, we wanted to pack the leftovers but again, no one came for a while. Finally, someone came and insisted on bringing a paper bill, when we could well have paid on the phone app. This was so senseless - why have a phone app in the first place? It was not as if they were busy - more than half the place (inside) was empty on a Sat evening, so no excuses. Won't be coming back anytime!

The order w/ your phone is wonky. stop it. go back to ordering w/ the servers who are incredibly knowledgeable!

There were a lot of good menu choices. The variety of flavors was particularly enjoyable.

Very delicious food! Great service!