I waited 45 min for 2 large fry's and when I got them home witch is less than a mile away one box was cold and had no seasoning on them at all ..!!! This job is not hard just do your job … horrible service of it wasn’t close to my house I would never go here it’s almost worth going out of my way just for better service.! Very disappointed ?
If I could give less stars I would! We got food there the day before yesterday and that whole night until today my gf and I have been sick with food poisoning!
cashier and im delivery driver she give me wrong food and different name on bag she say same food i ask her to change the bag or name she rude on me she say if you don’t take it go out then i call doordash company to report that the doordash call the restaurant and she say in system different and doordash different she lie to doordash also then that customer comes to restaurant picked the food that one i told her wrong name after that the doordash cancel the order and i ask the cashier the name she refused and i ask the manager he refused and the cashier she laugh and told me go out, im ask the weingstop restaurant that right from cashier??? I need answers on my complaint
Hey WingSrop 25th&S, YouAll Are The Best WS. in PalmDale, HandsDown,, Excellent Customer Service, Fast, Efficient, & Friendly,.The Wing's Are The Best Too!i Thank You For Your Service!
I ordered 2 8 piece chicken meals I asked for extra crispy and the chicken looked like it was not cooked all the way last time coming here
Needs better management what I got today I didn’t want to take a picture but know this if they keep selling them yeast rolls like that they might as well take them off the menu and the fries were dull to say the least get it together ASAP
Placed a large online order to pick up and wanted to pay in store. I got a call within 5 minutes saying they can expedite my order if I pay now. I mentioned I wanted to pay in store since I didn't have my card available. They said it'll just take longer, I asked what the ETA would be, they said 3:15 I said that's fine. I show up around 3:30 and now that I've paid, I noticed the guy just standing there staring into space. I leaned over and asked politely what the ETA was since the food should have been ready to go, the guy mentioned I had to wait an additional 15-20 minutes because they don't start making the food till you pay. I'm confused to what they said over the phone and the ETA the application I ordered from mentioned. They just came up with their own rules at that point. When I mentioned why they told me the order would be ready by 3:15 they just looked at me and said "I don't know" and walked away. I was furious at that point because it's been over an hour since I've placed my order and had to wait even longer, BUT the food was magically ready in less than 5 minutes 75 wings 3 baskets of fries in less than 5 minutes... I'm assuming the order was forfilled but they didn't know because skinny bone Jones was staring into space instead of checking on the order. They decided not to own up to their mistakes and just gave me the food and was on my way. I must admit I was rude because of how furious I was with the issue, but I do apologize. Just wasn't happy the way the staff was miscommunicating and handling the potential problem, unprofessional unfortunately.
Place really lacks in customer service never answers phone when placing a order. I'll just end up ordering from Buffalo wills wings ?
Love the wings!! The service was good as well. The place was well kept and he time we got our food was pretty fast. Thanks for staying on top of it during these tough times.
I stop going here a few years ago , we tried to buy from here at least 3 different times, The fries was over salty an cold the chicken was o.k the 1st time we went but the 2nd an 3rd time was a no for us way to over price to not have good food for 5 people.An I’ve been in Palmdale for 10 years now so it was the only wingstop here at the time so I hope the new one that’s opening on 47th st east is much better.