THE WORST CREW MEMBER IN THE MORNING IS JAY. 'I come every morning at 5 am to drink a non-caffeine hot peach tranquility tea since I have PTSD and caffeine makes me very anxious and it can trigger my PTSD. I asked Jay politely and friendly (myself not Jay) for a venti Peach tranquility. I noticed the tea smelled differently and was darker than usual. After the tea cooled off a bit, I took a sip and realized it was the wrong tea, no worries I told myself. I told Jay that I had the wrong tea in a non-chalant kind of way, but Jay immediately became very defensive and even aggressive with me, saying "I gave you the right tea, I don't know what you mean" or something to that effect. He made me feel like a nuisance, he made me feel worse than a second class citizen, he made me feel as if I had to beg AFTER I PAID for the right beverage Is this how Starbuck now during an incoming depression and with high inflation and devaluation of the dollar and competition treat their customers? as enemies? because I felt as if Jay though I was his enemy demanding a gold coin or a diamond, when all I wanted was a sincere apology, which by the way he never even offer at all not even as an intelligent person thinking about the consequences of his bad behavior. Shame on Jay for tarnishing the image of Starbucks. Did I mention that I am a Sephardic Jew? that I do my morning prayers every morning at this Starbucks with my kippah and tallit. Jay was disrespectful, rude, and discriminatory toward me because there is no other explanation for his behavior toward me from the beginning by giving me probably on purpose the wrong tea. I demand an investigation since I am contacting an attorney about this matter. May HaShem bless those who bless me may HaShem curse those who curse me 777 times 7.
So nice! Great customer service. Very clean.
Very good coffee and fast service.
No working outlets, store has blocked them off.
Very upsetting when you take the time to order ahead just to find out that when you get there your drink is not ready and people getting there after you ordering in person get their drinks way before you and way passed your promised time. I kept asking how much longer because I needed to get to work. I kept hearing is coming up “you are next” but it was not happening. I ended leaving without my drink. If I would of know That it was going to take that long after my promised time I would of not order it!!
Starbucks app for mobile orders is great. Order while traveling and pick up your drinks either through the drive through or inside of store. Your order is always done correctly and staff at all Starbucks are friendly. Have never had a bad experience.
Always the best fresh coffee ☕ ?
Best drinks for any season!
Worst service of any Starbucks ever. My husband brought home a white chocolate mocha and it taste aweful I looked inside and it’s all milk. I had to drive back down there and walk inside and get a new coffee. They completely messed up my coffee and I just asked if I could get a free coffee the next time and the lady was completely rude to me from the moment I talked to her to the time we left. She said well aren’t you ok with getting your money back which was not true. I have no idea what money she’s talking about. They just made a new coffee. Then my husband said I come her all the time and she said I’ve never seen you with attitude. Completely unexpected for Starbucks. Then she gave us $4 credit for a $5.25 coffee and was rude, smug and argumentative to us. I have no idea why she acted that way cause I’ve never had any Starbucks employee give us a problem especially when I brought the coffee back in to show them it’s all milk and no coffee. If your having a bad day don’t take it out on the customer and if you mess up own up and take care of your customer. That’s great customer service.
Nice attention and clean