Kabuki is a reliable spot. Production quality and consistency means they provide good service and good food each and every time. I wouldn't describe the quality as that of a tiny specialty sushi house, but still good, and with more menu options for those in your party who get a bit squeamish at the concept of "raw."One of our long-standing date night spots, and always a good ambiance.
Had to ask to have the counter wiped down. Floor was dirty. Had to ask for Wasabi and ginger when we ordered sashimi. Drinks didn't look like the photo, when I questioned the waitress she said they were missing an ingredient. I feel she should have told me this before bringing my drink.
Party of 7. Seated as soon as we all arrived. Ordered food and extras and all came correct. Very delicious for all party. Would come back again. Also had leftovers ??
TACKY AND UNPROFESSIONAL SERVICE. Myhusband and I went for dinner on 4-25-22.We dine often at Kabuki. Our server wasKrystal T. and the MANAGER WAS RONNIE.We ordered the following: Spicey Garlicedamame $6.95, Fried Gyoza $8.95, spicytuna roll $7.50, Sizzling Spicey Chicken Udon16.50, Spicey Beef Ramen $16.95, and 2 hotgreen teas $6.50 total of $63.35, Tax $5.86,Total $69.21. First of all, we were served thewrong entrees and food items served in thewrong order. The soups were not hot andbland tasting. 1) Spicey tuna roll, twoTonkotsu, garlic edamame, salads, 2 hotgreen teas. We should have been served thehot green teas and Spicey garlic edamamefirst then spicey tuna, salads, then soups. Ididn't say anything when the items wereserved in the wrong order. When the soupswere served we started to eat, then wenoticed the bowls were smaller and the souplooked different from what we say on thepicture menu. The food was delivered by adifferent server. We did not see our waitressnor did she check in on us. We proceeded toeat, we were hungry and did not want tocomplain. As we were finishing our waitressKrystal said, " We served you the wrongsoups. Do you still want your order? It's allready made". My husband said, 'Well wealready ate what was served. We can't giveback what we ate". I said," It's ok we will justkeep what was served". Then a few minuteslater, Krystal brought our original correctorder. We looked at her strangely. I asked,What is this?" She stated, " What youordered". I said, " No, you didn't bring outthe correct order". She bagged the food upand placed it on our table. I asked her whatare you charging us for. She said, " For yourorder and what you ate". I said, " That's notright, I will pay for what we ate". Which wasmuch less. She said, " It's our fault, I know.Let me talk to the manager. Then MANGER/RONNIE comes to our table with a receipt for$69.21. I explained that we were served thewrong order and I wasn't going to pay forwhat we did not eat. MANGER/RONNIE said,But this is what you ordered." Then he said,It costs about the same anyways, you areactually paying a few cents less". RONNIElied, laughed, and was trying to swindle us topay more than what was served, RONNIEknew the entrees we ate were less priced.The whole time he was talking to us with aloud and bad attitude. We were calm. Othercustomers stopped eating and lookedtowards our table. I asked RONNIE to pleaselower his voice and not cause anembarrassing scene. He said, " Well, this ismy voice. I have a loud voice". I told him, "Iam not paying for something that I did noteat". RONNIE insisted with a loud andcondescending attitude, " This is what youordered MA'AM!" I handed the receipt overto him and said, " I am handing you thisreceipt. Do what you feel is right or I willcontact corporate". MANAGER/RONNIEsnatched the receipt and walked away. Hethen returned with a new receipt, whichreflected what we ordered. We paid cash.MANAGER/RONNIE snatched the baggedentrees that Krystal left on the table andcharged back to the kitchen. MANAGER/RONNIE was not apologetic, made the initialresolution unfair and hostile for us. If thiswas my restaurant: 1) I would sincerelyapologize 2) resolve it quickly and easily 3)charge only for what we ate or let the HOUSEpay and 4) the original ordered could havebeen given to us, instead maybe it wastrashed or given away. Either way it wasprepared, and it was a lost sale. The world isnot perfect. I am a solution focus-basedperson. If MANAGER/RONNIE would havecharged correctly or waive the charge basedon their error and given us the correct orderat no charge (Since it was already prepared,bagged, and given to us by Krystal) I wouldhave been satisfied. RONNIE IS VERY TACKYAND UNPROFESSIONAL!Iemailed corporate. I hope to receive aresponsible and professional response.
A few things I liked: Outdoor seating (always a plus during the nth COVID wave), the waitlist seating tablet option, friendly servers, and most importantly the food: I particularly liked the miso soup and the BSCR roll.
The sushi was fab. A little pricey, but it's extremely high quality. We enjoyed our rolls with the house hot sake, and even had a celebrity sighting. We sat right across from Michael Paré who gave us a friendly nod. We said hello, but left him alone as everyone should always do when encountering Hollywood stars. I highly recommend Kabuki at The Collection in Oxnard, CA.
My family and I went on a Saturday evening, and there was a wait but it was only about a 10 minute wait before we were seated. We were seated at the booths on the left and every time the door to the outside seating closed, the whole side window would shake. Other than that, we had a good experience here. I ordered the Spicy Miso Ramen and a Large Roll. The ramen was really good, but I probably wouldn't order the Large Roll again with it. I wasn't able to eat it all! I think next time I'll try a specialty roll on its own.
Overpriced for the food portions and serviceTheir "family" dinner is a misnomer; it's for twoI'm not sure where the waitress was (it wasn't a busy evening) but our sushi sat on the sushi bar for a long time after the family dinner was served. We asked about it (it seemed she had forgotten) and she said she would check on that again. Sure enough, it was the sushi that we had seen sitting out for quite awhile. She came by again a bit later to see how things were and we reminded her of another other we still hadn't received.After that we were on our own; she didn't come back until she brought us the bill.The food was fine. Not great but not bad either.
The employees are great. Place is amazing. Ramen, salad and sushi along with the wasabi were great but the spicy chicken Ramen could have had more spice however. Other than that love the atmosphere. Definitely coming back.
We have been going to this restaurant for over 10 years! The food is great but the management is lacking! Joseph the manager was not very helpful and definitely displayed an attitude where he just didn’t care about the customer. We were a larger group ( 8 people) and they asked that we wait till more then 2 people showed up. Usually I understand , but my kids were hungry and I explained that I wanted to start ordering food right away! He was completely unwilling to work with me on ordering food. I offered to sit at a table for 2 until the rest of my party showed up. He said NO! I asked if I could order takeout and he didn’t want me to do that! I was completely perplexed and frustrated that I was getting ready to spend over 200 dollars in his restaurant and he wouldn’t let me sit and begin my order in a restaurant that had more then enough available tables! We almost went somewhere else as a result but do love the food! As an owner of a Customer Service oriented business I hope the GM/ owner will review with Joseph and come up with a better solution to a customer looking to sit and order food right away rather then make him wait. For those of us with little kids… 10-15 mins can make a difference especially if the restaurant was not full at all. Lastly I was upset to see Joseph talk to our waiter Sierra, and gave her a pep talk and I’m assuming telling her that I was an difficult customer. Thankfully Sierra seemed to be professional and did a pretty great job accommodating our big group and our needs! The purple haired hostess was sweet but apparently very new and inexperienced and wouldn’t even give me the mangers name when I asked for it! All that to say, We do love the food and atmosphere but the management and support staff has really gone downhill! Helping a customer enjoy themselves and order food as quickly as possible in a near empty restaurant should be a no brainer! But alas we may begin taking our business elsewhere! So be warned and dine with caution!