Ordered at drive thru. Ask me to wait for food. Got home not far from place. It was stall and cold sourdough Jack. Frys are nasty and stall the manager didn't even refund me back for the entire combo. Wasted my gas time. Dinner with my family gone. Stuck driving back here wasting gas when it's super expensive and still hungry. This jack in the box sucks. They have such attitude now. Worked at Mc ds it sucks I get it don't be rude I was not. Poor experience never coming back and it's my favorite fast food. Don't come here if you want fresh cooked food. You will wait and get stall food and 7 dollars back on small sourdough jack combo if bad.
Their Oreo shakes are delicious.I also love their double jack burger!
Disgusting men's bathroom!! I had to ask to use bathroom. The lady said she unlocked the men's room for me. It was horrible!! I only used sink to wash hands & waited to pee until I got to Riverside. I had tried am/pm moments prior but they don't let public use restroom apparently.
I go there about every night and eat their tacos.
Just your average Jack in the Box. Decent food at a decent price. Would say similar than burger king and a little bit better than McDonald's
Not sure if it’s bad luck, but disappointed every time I come to this location. Fries taste over salted and as if they’ve been sitting out a while, same with the tacos, as if they premade a lot at once and they’ve been sitting out. Today specifically 01/18 I ordered through drive thru, pulled up and received my food, went home. I originally ordered a 6pc tenders combo with Kurly fries. I opened the square box and I saw egg rolls, and the fries tasted as if they’ve been sitting out for a while. And I only live a few mins away. I tried calling, but the number listed goes straight to voicemail. I ate the fries for the meantime since I had things to do. Went back 2 hours later to get my tenders and request an Oreo milkshake for going out of my way to get my Tenders that I should’ve gotten the first time. But all they gave me was the tenders, not even caring about me having to go back.
It is actually impressive just how slow this location’s drivethru is in the evenings. And even after such a long wait for what one would assume is to cook food, you get room temperature food at best. Obviously they aren’t paid enough to care, however still avoid this location.
Order was 10 tacos, no lettuceSpicy cluck mealChicken nugget mealLarge curly fry 3 drinks-As a pregnant patron i asked if there was cheese sauce i could buy, was met with "we don't offer that" I said "ok, thank you then my order is complete "- went to drive through and the middle aged Hispanic lady snatched my card from my husband's hand and began to irately speak to him.She said " who's been giving you the cheese sauce"Him- "uhm what.?"Her- " I need to know whoever been giving you the cheese sauce because we're not allowed to do that" (at this point she's speaking to my husband like he's a child, extremely rudely and accusatory)Me- Ma'am we just asked if it was available, i don't know WHO has given it to me?Her- Well it should be on your receipts so pull out your receipts and tell me who sells you cheese sauce.Me- I dont frequent here that often so honestly I have no idea .She rolls her eyes. Hands my husband our card and turns around and says nothing else, and damn near shoves rhe food at my husband.Secondly- I asked for a receipt, that she refused to give me, and she slammed the window.Worst experience I've ever had at a fast food chain, I would rather lick melted chocolate off of a bus floor than return here and be her customer.Oh and she only gave us 9 tacos, so.
Sometimes they're closed when they're not supposed to be late at night. The workers all take a 1 and a half hour lunch together rather than individually as they're supposed to.
RIP OFFS!!!!Every time I've gotten food at night it's cold, stale, tastes gross, or it's a portion of what it should be... If I even make it home with what I ordered, THEY GOT ME FOR 2 MUNCHIES MEALS when I ordered through the appThey don't answer the phone, can't leave a voicemail, and don't really attempt to respond any form of contact. It's been over a month now of playing these refund games !!!!