Worst customer service. If you want to eat here don’t, they will rush you after they took an hour for the food to be ready mind you it wasn’t busy and when it was ready they told us they are closed and expected take it home after we waited so long for our food. Once we checked our food, we noticed the order was wrong, so talked to the Cashier Daniella about the issue and told us they can’t make our food because they ran out of everything and just brushed her shoulder. She was so rude. So, we asked to talked to a manager and they said they don’t have one NOR can they give us the number to talk to anyone regarding this issue. But I was surprised that they can take another order after they told us they ran out OF EVERYTHING. Sad to see this place has no customers service like it used to.
This is literally the best Epic Wings (Wings n things?) location! I love closer to another one, but I go to this one because their food is THE BEST. Whoever is the cook needs a raise/promotion. They literally make the best food! I always order the buffalo fries and they’re always LOADED. They have a very generous amount of sauce, cheese, and chicken. I have also added extra chicken (extra cost, of course) and can always tell that they definitely added extra chicken. In comparison, when I have ordered from the other location, I have often gotten dry fries. Barely any sauce, a pinch of cheese, and such little chicken (even when I have asked for and paid for more). Their customer service is TERRIBLE and they refuse to give me more than one ranch. This location on the other hand is always amazing in both their food and customer service. This location has my business from now on and I won’t ever go back to the other location. I’ll definitely tell my friends to go here instead as well. I attached a photo, but I’d already started eating haha.
Not what it used to be , food is horrible super dry and overcooked.Looks like food is sitting for a long time or refried, super salty as well, save your money !
There's nothing epic about these wings I ordered the 12 bone in wings combo , wings were over cooked they gave me rotten carrots and celery , the bread sticks were so thin . Epic wings you gotta do better on the meals do no recommend this place!
Very surprised to see a 2 ? ⭐ this place is always clean. The lady always nice. I guess I was lucky. Food was great. Thank you. Keep up the good work. I know is hard.
Very surprised to see a 2 ? ⭐ this place is always clean. The lady always nice. I guess I was lucky. Food was great. Thank you. Keep up the good work. I know is hard.
This place gets worse every time. I dont know if its all locations but this one definitely is a worse experience every visit. I order directly from their website to support instead of doordash or uber eats. The website says 20 or 30 minutes and history has taught me this place is way slower. So I show up 10-15 minutes later. Every time they say 5 more minutes. Every time I wait 25-30. Every time i am surrounded by other unhappy people getting lied to on the wait. Its annoying and takes away from the restaurant. 10+ years eating epic, since it was just wing and things and I kind of groan when I get a craving knowing I will end up annoyed waiting and lied to. This place has bad service flat out. Their website should reflect the hour or longer wait.
I don't get why epic wings in oceanside is so bad compared to the locations in carmel mountain, convoy, and mira mesa in san diego. The bread sticks are hard and eventhough they were for takeout they were way to hard and no flavor. The other locations I've been to have so much better quality and taste. I asked for medium garlic and they just put garlic powder all over so it's all paste now instead of using minced garlic. Just bad only had 2 pieces prolly will have to rework what I have into something edible.
We stopped by for lunch on a lazy Sunday afternoon. The place was not crowded at all Alf they said the wings would be out in 15 mins. Fast forward an hour later and we still had not gotten our food. The clerk just kept saying they were backed up but there’s no one at the restaurant. The only thing Epic about this place was their wait !
Terrible location. Every Wings n Things I’ve ever gone to has been a good time, but this one was downright nasty. Extremely small portions, “tenders” were half size normal locations. Soggy and unappetizing. Breadsticks were extremely stale and gross. Bummer because this is the only location near my house. Avoid this one at all costs.