Hair in shroom burger! Picked up $55 worth of burgers for our Friday cheat meal and found a huge hair in the Deluxe Burger. Drove myself all the way back to get a refund. Staff was all acting like its a normal thing. Literally every employee there took a look at it as if to guess whos hair it belonged to.... Mgr just offered to refund burger and never once said he was sorry for the curly hair in my burger! Mgmt needs to train their staff to retain customers not do the bare minimum. HAIR!
The True Deluxe remains undefeated. Their fries are underrated. They have a special Cinnamon Toast Crunch milkshake right now that is just insanely delicious and satisfying. I tip my hat!
Juicy fresh burgers. The mushroom and meat burger is amazing. Lots of options to customize your burger. I would go with medium rare as it will be medium by the time you get to where you're going given there isn't any open seating during COVID. Satisfying fix if you're craving a burger
If you are like shake shack's shroom burger or shack stack and haven't tried this place you're missing out. This place has been in the area much longer than shake shack and tastes twice as good. Don't even bother ordering from shack shake again after trying this spot. The shakes are also delicious AF. Try it for yourself if you don't believe me.
Classic burger and extremely cheesey fries! Great shakes as well! Food was prepared very fast!
Amazing restaurant. Nice, juicy patties and tasty fries and shakes. A little on the pricey side, but oh so worth it. I recommend going if you want a great burger.
Best burger and fries in Oakland so far. It's a wet messy burger so not the best to eat on-the-go.Excellent value.
Product is decent when not burnt to a piece of leather despite ordering medium. But some of the worst service especially by phone, lack of English not to mention plain hanging up on you med order
If you're in the mood for an old fashion tasting burger and some delicious french fries, than this is your spot. The line is generally quick and the service is fast with prepping the food and your order. My only knock is that I wish the prices were a bit cheaper for the size of the burger. Maybe consider offering a combo? ?
I love the food but was really disappointed when I couldn't order by phone 20 minutes till close and tried to come in and order with 5 minutes left and was denied an order. I understand closing to get out earlier but thats just kinda messed up. Would like to order in the future.