Terrible. Would give 0 stars if I could.We ordered for pickup and went to the shop later to pick it up. We said our order - told the lady EVERY ITEM WE ORDERED to make sure it was the correct order, and came home with the bag she handed to us. We got home and realized she gave us the wrong order. Here's what happened next:1. We call to tell her what happened, and the lady says "can you come back? Your order is still here". NO APOLOGY.2. We go back, she BLAMES US "oh, you took the wrong order." SHE GAVE US THE WRONG ORDER3. She FORCES US TO PAY EXTRA, saying we didn't pay enough for the first order. WELL SHE GAVE US THE WRONG ORDER AND CHARGED US FOR THE WRONG ORDER.We had to drive 30 min out again to pick up this freakin order she messed up. All she had to do was just HAND THE CORRECT ORDER. And because SHE couldn't do that simple task, WE had to waste 1 hr of our time and gas, and was LATE for our plans. AND NO APOLOGY.
Spices 3 used to be my all-time favorite Chinese restaurant, but in the past year or so the quality has changed a lot. I can only guess they got a different chef, or something, because at one point, the quality suddenly nose-dived. I typically get the kiss of fire orange chicken, and it used to be my favorite dish at any Chinese place, and for whatever reason, it's completely different now. I can only describe it as a slop, with very bland and mediocre chicken and breading. The flavor profile definitely leaves something to be desired. I would much rather order from another Chinese restaurant at this point, and don't really order from here anymore. Too bad.
Points for having flavor; uninspired otherwise. They have clearly marked vegetarian options and were courteous.Nothing on their menu is health-promoting, and everything is loaded with sodium. You can't heal yourself by eating here, and the interior needs an overhaul.
Authentic Sichuan cuisine. If you like spicy food, you should try this place!
The first few times we ordered, the food arrived hot and was very good. The most recent order, Spicy Beef with Basil was prepared with tough, almost inedible beef. S complete disappointment. Also, we ordered a soda and paid$2.00 for a can, not even a 16 or 20oz bottle! We all pay for delivery, employee benefits and tax so this was a slap in the face. I doubt in the overall scheme of business offering a small bottle of soda will ruin their bottom line. Once my favorite now, not so much.
The business tried to overcharge us initially by only including the total cost on the bill. When we asked for the bill to be itemized, the itemized cost did not match what was on the menu. It took a few back and forth for the bill to be corrected. It didn’t really feel like an honest mistake and I wonder how much extra money they’ve scammed out of customers by doing this. It was a bizarre experience but the food wasn’t bad.
It seems as the place was closed from the outside but the sign said open and had pretty good reviews so we went in. It's a large place inside and smelled delicious. We ordered a chicken hot pot, spicy combinatiom chow mein, seafood noodles and spicy fried tofu. Everything was delicious! We all ended up sharing our food which was not the original plan. The hot pot was enough for 4 of us plus took two full containers to go. The spice is delicious and a slow burn but not too bad. I believe they use szechuan chillis which give you a tingle and I really like it.They take cash only and close at 3pm to open again later. Everything was served hot and fast and we enjoyed it. Definitely will visit again and tell friends.
Absolutely fantastic food. Can't wait to get back.
Most dishes are super salty. They do not bring out all dishes together. Some take up to ten minutes apart from each dish making the other dishes cold or group eat at different times. You need to ask for water. Can’t finish some dishes since they have little to no flavor. They
Hands down the best Sichuan restaurant in East bay! We have been eating here for 10 years, from the original small size store to the current larger room.The food remains the same authentic flavor, No kidding.You Must try their fried stinky tofo, cold noodle, and chilly fish! Super super nice staff and always treat family eaters with extra service.