The burritos are horrible!! Especially the chicken one. Rice is just tomato sauce on rice. No seasoning. Barely any beans.
If I could give this place no stars I would. The manager is HORRIBLE. She is so rude, ZERO customer service. She said she apparently called “last call” 1.5 hours before they closed but yet no one heard her say it in entire restaurant. The business lots out of HUNDREDS of dollars in a min hour time frame from food and drinks. If I owned this business, there is absolutely no way I would want someone like her representing by restaurant. She was horrible to everyone in the restaurant. *note the young girl order taker/bartender was nice* I would 100% go somewhere else
The beer was fine. 3 working taps, no actual Pyramid beers. Food was middle school cafeteria quality mexican food. No flavor and very over priced for what you get. Tacos are tiny street taco sized and very drippy. Burritos and bowls are meal sized but still flavorless.
Oh my goodness! All I needed was a quick bite at the airport and I stopped by Pyramid, WORST AIRPORT FOOD I HAVE EVER HAD! So disappointed! I got a burrito bowl and so did my mom, and we were both so disgusted after, I felt sick. Luckily the shop across the way sold Tums or else I am not sure what I would have done. Go anywhere else but here. Farley’s cafe looks very cute!
The staff was nice. Too many rules. They should allow currently seated and serviced guest to order more to finish before taking other new customers because it limits seating. The food was good and fresh. You do need to read the descriptions and do not be alarmed of the size limited to the paper carafe it comes in.
Worst burrito I’ve had in my life, makes Taco Bell seem gourmet - even 7-eleven beats them by a long shot…the salsa taste like tomato paste and the chips may as well been made of cardboard. By far the most miserable $25 I’ve ever spent. Never again.
Horribly overpriced for generic quality food. They don’t even serve Pyramid beer despite their branding
This is about the Pyramid "Taproom" at the Oakland airport -- Why aren't ZERO or MINUS stars an option? This place takes advantage of a captured audience. They don't attract customers because they're a "good value" ... or provide exceptional customer service ... or serve phenomenal food. Their value pales .... $25+ for a glass of so so wine. Had nachos ... they were tolerable at best. And, I wish I could think of a nice way to quantify their customer service. Stood in line for 20+ minutes waiting for a table. Finally got beverages and food ... when it was time to refresh our drinks, I was point blank told that we had to go back to the end of the line of those waiting for a table. That was the final straw. I wouldn't give this place another dollar.
I was so hungry before flight and it was closest one to our gate. Ordered chicken taco and it was very bad! Smelly chicken! Drink was only ice! Without that much taste. I don’t recommend here for sure!
This is the absolute worst quality of food and worst value for money I have ever experienced for airport food or otherwise. For $17.50 you can get a burrito that wouldn’t even make it to the value menu at del taco. They are taking advantage of the fact that most of the restaurants in the airport have closed down and are taking advantage of people. I hate this place so much. Oakland airport should fix their restaurants and give people decent food and a fair price.