Good Chinese take out. Wish they give me more than one hot sauce when I asked for it considering I ordered two plates. Probably will be back if I'm in town for an extended time again.The menu prices has gone up more than a dollar each. If prices are a concern, be sure to ask before ordering.
We shared the lettuce cups via delivery but was super bland and oily. The portion is enough for two but what does it matter when it’s not good food. Would have been better had there been enough plum sauce to last the meal as it sure needed a flavor boost but there was less than half an oz in oz cup. The 4.00 canned drinks did not come from a refrigerator and were room temp. I don’t think we’ll try this place again :-(Addition- an hour later we are both sick! This place is BAD news!
I normally like this place, yes they mess up the order now and again but that was ok. Tonight I took my soup and poured it into a bowl when I got home and they're was a huge fly floating in the top, looked like it had been cooked in the broth. Nasty! Unfortunately this will be the last time we order from them.
they always forget something with my order
Yes the food is AMAZING, But the customer service is TRASH!!! Went there today with a co worker to pick up THREE plates. Three plates where given , ok cool. We had ask the man in the front working if we can have THREE Sauces because we purchased THREE plates. The man gave us TWO and stated we had to play 1$ For another hot sauce. after reminding the man that we purchased THREE Plates , he ignored us completely and walked to the back of the restaurant. How rude and disrespectful of an employee to treat BUYING CUSTOMERS In that matter!!!!! Respect is way more important then the quality of the food , never giving my hard earned money to this place .
Bland food, gummy rice, no taste at all
Fresh friendly service. Delicious ?We visited Novato from Fremont!
China palace has been a family favorite for years. I highly recommend. Very high quality food.
When I'm anywhere near Novato, this place is my go to restaurant.
I had to give it 4 stars because last time it was not that good this time it was better but not up to par with what they used to serve.it was a 5 +star before pandemic and I think when everything reopens it will be just like before I hope.