This particular location needs help! I only give is (2) stars because I grew up on the franchise, however, this location is very dirty on the outside & inside. The drive-through sensor barely works at times. If walk up to the window to place an order, you could be waiting for a while for a few reasons:the staff may not see you at all because of the design, which makes it difficult to notice a person standing there, which also creates a blind spot.When placing an order, some staff make ignore you because they feel you are trying to order from the wrong window, but its not clear to which window to order from!There's is no outside speaker or some kind of device to lest customers know there order is ready so you constantly have to go back and forth knocking on one of the windows to see if your order is ready.The staffs appearance is not the best at all.Very weird when ordering a shake, it really does not taste like what you're ordering. If order a banana shake, it should taste like bananas and not over sugared ice cream.You can't much of the inside but I'm almost certain, if inspected, we'll be able to find a lot of code violations.
I ordered Rally’s from Uber eats for my lunch break. It was going to be an hour wait for my food which was understandable. I waited an hour and twenty minutes for it and my order all of sudden got canceled. I didn’t get a notification from the driver so I had to call Rally’s myself. They didn’t pick up so I had to call Uber customer service. And they told me that the Rally’s had some missing items and couldn’t fulfill my order and that’s why it got canceled. I would’ve appreciated a message from Rally’s or at least a call but they couldn’t do that and my time and lunch was completely wasted. If you want to order them for your lunch break I HIGHLY don’t recommend them.
Oh my goodness, the Mango Fruity Freeze Slush is gooood! The slushy part taste like you are eating fresh fruit!! ? I bought the large size for $2.99 + tax. The slush has small pieces of Mango on the top of the drink. Even more delicious! ?
3/14/2022 = 4 Star = No smile from the cashier , will still coming back .
Love love their food and their cheesecake Sundaes are amazing. They were super busy but very helpful and made sure to secure the Sundaes,
Having a truck is an issue here but the food is good. Best fries ever.Driving my truck through the drive through, I noticed, no one was answering on the order screen. I figured it didn't work, but the 2 cars in front of me were taking a long time. The first guy finally got his food and left and the second guy pulled up and then just left... I then noticed the person behind me in a car started ordering at the menu. So I pulled up and was told "sorry sir, our machines don't pick up trucks or suvs very well." since I ordered at the window. I got my food in about 4-5 minutes including order time.
They ALWAYS give you a lousy attitude if you ask for salt, pepper, or heaven forbid, more napkins. They have a couple overweight women who have real bad attitudes and act like you're taking food off their plates. LolOverall it's an ok place, except where I've already mentioned.Last thing - they are always claiming the ice cream isn't working late at night. Bummer.
I ordered medium and the soda was just sweetener no gas. I got like 4 long fries and a bunch of crumbs with some wannabe chicken nuggets. The chicken sandwich looked like it was swimming in oil the whole day.
I ordered at 6:21 pm and paid at 6:54 pm. The worst part was the soda. It was cherry Coke but tasted like club soda.
I really enjoy there food a lot been Coming here for years. Nice size burgers and the fries are amazing.