Every time we try to give this location a chance, we always end up regretting it. We got the Parmesan Crusted Papadia and Pizza special last night and it was the worst food we have ever had from them. There were so many bubbles on the actual pizza, not the crust, that there were huge empty spots all over the pizza with no sauce or cheese and no toppings. It looked disgusting. I cannot for the life of me understand how anyone could look at that pizza and actually serve it to a customer. And the papadia had NO CHEESE ON THE OUTSIDE AT ALL. It was supposed to be a PARMESAN CRUSTED PAPADIA which we paid $1 extra for - the regular one costs $15.00 and we paid $16.00 but there was no Parmesan on the outside. We have had this from another locations so we know what it’s supposed to be like. We also paid $3 extra for the Epic Stuffed Crust as the pizza in the special, so it was $19.00 before tax and the pizza was so terrible we didn’t even finish it. These people are the worst pizza makers I have ever seen at any Papa John’s location anywhere. I did not call and complain like I usually have to do when I order from this location because I’m not interested in a replacement and constantly getting refunds every time I order from there is getting old. PLEASE JUST SAVE YOUR MONEY AND YOUR SANITY AND AVOID THIS LOCATION AT ALL COSTS. The Little Caesar’s at Lankershim and Erwin next to Superior is seriously one of the best pizza places in this area. They even “out-pizza The Hut” on a regular basis. AVOID THIS PAPA JOHN’S AT ALL COSTS.
I've been coming back to this specific location since the pizza here is made so perfectly every time. Also the customer service is top level, everyone is so polite and nice.Thank you to everyone working at this location, specifically Caesar for being so outgoing and awesome as always!My all time fav is the thin Tuscan six cheese pizza.
Best and fresh pizza. This locations has the best papa Jon's pizza. We ordered extra large for 3 adults and we wanted more food! Hahaha
I work at another Papa Johns and it is much further away so I used to come here for pizza. I asked one day if I could use my employee discount, they said yes. Sweet. Came back about 2 weeks later, they said I can't use it again because "you used it too many times." Apparently once per 2 weeks is the limit in that store. Everyone also came out of the back to stare at me for some reason. When I asked my store manager, he laughed and said he's never heard of such a limit on buying things and we can use the discount as many times as we want.
The service is on point and the food has always been good.
I used to like this place ,but my wife ordered from them tonight and they made a mistake with our order. We ordered a pepperoni pizza and they gave us a cheese pizza. We were in a rush so we didn't check the pizza before we left. After calling them and letting them know they had made a mistake, they refused to accept it and didn't want to exchange the order. So we took it back to them to show them the box sticker clearly said pepperoni even though there was a cheese pizza inside. They still didn't want to accept their mistake and told us it was our fault. Horrible customer service!
WORST! ORDERED AND DRIVER TOOK MY DAMN FOOD. Called and they closed in 5 minutes so they just apologized and DID NOTHING smh. Order somewhere else, not worth time or energy.
That my favorite pizza ?
Did a phone order. But pick up at the store in N. Hollywood my order was ready. But I ask for all flats on my wings order the young lady said to me when I looked at my we give someone else your order. But I can give you (3) more pieces and it will be flats I said ok had to wait for 10-12 minutes. Now my pizza is cold ? I go back to the store to get my order and it had six pieces of chicken. I said to the young lady I thought you said that you were going to give me (3) exact pieces plus my original order ? she said you want your order to. I said yes for the wait. She give it to me but my food was Cold. Food is not good cold poor customer service.
Good pizza. Dough is tasty