I'm a former nutritionist. About a decade ago, I was using GG Scandinavian Bran Sprinkles. I haven't been able to find them anywhere recently. After an extensive search, I came across Lo Carb U Foods. They had what I wanted in stock & purchased 3 bags. The following day, Jose called to let me know that they only had 2 bags of the sprinkles, but would supplement with crackers, which are the same thing. I'd just have to smash them up to get sprinkle consistency. He also refunded me 10% of the purchase price for the inconvenience. It was so thoughtful! A week and a half later, I still hadn't received my order, so I called and reached Jose again. He looked into the system and saw that the order had been shipped, but there was an issue with the USPS tracking. He spent a day getting transferred from one person to the next and finally found out that my order had been destroyed in transit! He called me back to let me know that they had packaged more than enough of the crackers to cover the damaged order and were FedEx'ing it to ensure that I had it the following day. I have my product and... WOW! Am I impressed with the conscientious, professional and friendly customer service. It doesn't get better than this. Thank you Jose and Lo Carb-U for getting me back in touch with one of my favorite dietary products and for going the extra mile!
Great poduct
inedible product, very rude owner.
They deserve zero starts. Terrible company. I ordered low carb bread front this company through amazon. The picture they had of what I was buying was not the product I received. When iI reached out to them they told me I had to go through amazon for a refund. When I did that the store denied the refund. After several attempts they stopped returning my messages and refused to refund my money.
I was there recently, still during the pandemic.4 guys were inside. Only one was wearing a mask. When they saw me, they immediately put masks on.I am sure they were removed as soon as I left.Including the 2 guys packing items for shipment.Not going back because of this until we have a treatment for Covid.They do have a selection of processed low carb items, but should offer more ingredients for home cooks. And more options besides Walden Farms.
Ugliest store you’ll ever see. I just wanted to get out fast. Messy, poor selection, not well organized, no signs, and prices are higher than everywhere else. Hope they improve.
Great place to shop if you're on a keto diet and close to North Hollywood , California. If not they SHIP to you.
great place! didnt know they had so many great kinds of food opinions!. most definitely going back
Love the selection! Great prices too. Tons of items I've only seen online.
I was there recently, still during the pandemic.4 guys were inside. Only one was wearing a mask. When they saw me, they immediately put masks on.I am sure they were removed as soon as I left.Including the 2 guys packing items for shipment.Not going back because of this until we have a treatment for Covid. They do have a selection of processed low carb items, but should offer more ingredients for home cooks. And more options besides Walden Farms.