Went here yesterday, great coffee.
This is one of the best Starbucks locations in OC because of all the seating it offers!! Large indoor and basically a huge outdoor space! You can meet with big groups to study or just catch up. It's also nice that Whole Foods is right next door...You could spend all day here :)
Convenient place to have nice beverages or hot drink .
very nice atmosphere! i don't come out here too often but it is definitely relaxing when paired with early morning hours and the outside seating when its not too busy. staff were nice as well
Quick service, very clean, and nice finishes. Made my order correctly and was fast. Staff were very nice!
Nice place with a cozy outdoor space. Normally the service is good and the staff are all nice and kind. Sometimes it can get very busy and you may end up waiting for 10-15 minutes to get your order. The area is usually clean and the outdoor seating is also covered and clean. Usually you can find empty seats even when they are very busy, since they have lots of seatings available.
I don’t usually write bad reviews as I myself have worked at busy Starbucks stores and understand the pressure. However, this store has given me my worst experience with this company.First, I asked them to return/exchange a tumbler I had and they told me they couldn’t do that without a manager (which is false because I as a Starbucks supervisor have done it). So I asked when the manager would be in the next day so I could do the exchange. The shift supervisor said “all day” which is false because the store is open for 17 hours and there is no way anyone there is going to work 17 straight hours. I asked 3 times and they wouldn’t give me a specific time frame.Second, we ordered drip coffee and they didn’t give it to us right away which they usually are supposed to do. We waited for a very long time and then they gave us the wrong sizes even though we paid for ventis. When we brought this to their attention they poured a little bit of coffee in a bigger cup and handed it to us with no lid. Am I supposed to walk around the plaza with 2 half empty coffees in my hand?So unprofessional, extremely disappointing experience.
I hate pikes coffee so always have to get a dark roast pour over. It takes longer but worth the wait.
A typical starbuck clean with pleasant staff.
This is a nice Starbucks with lots of tables outside and fashion island to walk around.