Been going here since I was a baby. The customer service has gone down hill. I was late picking up my order and 2 employees were standing at the counter looking bored when I arrived. Only to have charged me wrong and THEN make me wait while they finally assembled my order. And you're thinking maybe it was an isolated incident because I was late? No they just make you wait and ignore you while you do wait yes even when I was on time. Mary never treated me or my family with such disregard.
Very friendly staff greeted us and seated us right away. The restaurant was very clean. It was our first time there we ordered the BBQ chicken with jalapeño pizza and it was delicious. I would go there again.
Mary's definitely is a good place for quality pizza. I particularly enjoy their soft, light pizza dough & the fresh house salad. Also, the busy cashiers maintain their kind/friendly demeanor even during the busiest times of the day at Mary's. Nice, family restaurant.
March 5 2022 6:45-7:45pmThe place was busy, but we were willing to be patient. My party of 4 waited for a table for 30 minutes, finally got sat and waited another 30 minutes with absolutely no contact from the wait staff. Once tables that were sat 20 minutes after ours began being severed we realized that the staff had no intention of even stopping by our table.When we finally left, the wait staff did not apologize but instead were rude and sarcastic.I fully understand how a restaurant can be overwhelmed and wait staff can be severely undertrained, however this experience was ridiculous to the point of being insulting.We heard good things about this place and were genuinely excited to try food.Hopefully the wait staff is better trained in the future.
Classic pizza, hasn't changed in years. I really love the nostalgic vibe of the interior. Pizza is pretty sauce heavy though.
Nice pizza joint in an OK 'hood BUT it's pretty spicy. Thin crust and tasty with great Italian sausage. BUT...I think it's the pepperoni that's causing too much spicyness. Other than that, was good and the waitress was great!
Great option for easy, delicious takeout! Added bonus is the great service. I had accidentally messed something up in my online order, and even though they were busy, they were understanding, friendly, and helpful. Thank you to who I think was the manager on staff tonight for making my day better, it’s the little things!
Always delicious great service but dont reccomend going at busy times we had to wait 40 mins to get our take out so definitely order ahead
Growing up in Sonoma, I fell in love with Mary's. I may not be objective. I was first at this location.
We went to Marys Pizza Shack for my mother and father in laws 62nd wedding anniversary dinner. Food was good hot and fresh as usual. Employees are friendly and helpful. Restaurant is clean and pleasant