Jack In The Box

1641 Trancas St, Napa - 94558
114 reviews
Fast Food Burgers Tacos
(707) 252-7015

I got some egg rolls a few weeks ago and they were gross. Dark brown with black spots and some nasty stuff cooked onto the outside of the egg rolls. I was worried to eat them because of their abnormal and burned appearance. Don't waste your time with this location, the other Jack in the Box in town is much better and cleaner.

Ordered by door dash big mistake Jack in the box don't care what you ordered they give you what they want you to have I will never order nor visit this location again it's ridiculous too much money for old food on top of being the wrong food wish it was a zero they sure earned that a 1 is to generous don't waste your time here

The food is good but very bad service. We told the guy who took our order that we wanted combo number 4. The employers did gave us the burger but didn’t add no cheese, then we told them to add cheese but didn’t took the time to melt the cheese. The manager should hire better employers.

Tuesday the 2nd of November as I video this 2am on my way to work they are not open 24 hours the lady said no i called a gentlemen answerd phone said yes there open not bad franchise.

Place.was clean, staff were polite, service was very fast, food was pretty good, its been a long time since I've been there. So I enjoyed it. Chicken bacon ranch with curly fries and a rootbeer. Wasnt bad at all.

Place.was clean, staff were polite, service was very fast, food was pretty good, its been a long time since I've been there. So I enjoyed it. Chicken bacon ranch with curly fries and a rootbeer. Wasnt bad at all.

I've had more bad experiences than good. First and foremost has been the incredibly poor customer service I have received every time I go there. There's been times I have ordered a meal with no modifications to the order and the meal came out made incorrectly. Since this last incident I have vowed not to spend another penny in this establishment.

Great food but prepared with less quality from time to time. And most the staff will rush u to order, provide no sense of caring about u and ur orders. Just give me your money and leave is the feeling I always get from surrounding jack in the boxes not just this one

It is a pretty good fast fast food restraunt with many diffrent good yummy tasty hamburgers to choose from

disgusting, cold food. Bad customer service