We were put in the front of the restaurant with no one else in the dining room. Not terrible but not great. The service was sub par - it felt like we annoyed our server. Food was great other than the A5 Wagyu. We were visiting for our honeymoon and I donât know if next time weâre in town we would go back.
The entrees came out prior to the cold apps and rolls. Felt like the service lacked attention to detail. The service staff seemed to enjoy the food ð± as much as the customers as they were eating ð½ on the floor in front of the guests. The crab ð¦ bon bons were the highlight of the evening.
We enjoyed a fabulous lunch, once again. The service is superb, with frequent water and tea refills. The food is delicious. We enjoyed the bento box sesame chicken, as well as tried a new sushi roll, which was also excellent. The consistency here makes this one of our favorite restaurants in Napa.
Good food, but lacking service. Had to ask multiple times for simple requests.
Good food but waiter was nice but was busy.
Great food
We were celebrating my good friendâs birthday. Iâd been up the previous month to celebrate my husbandâs birthday and we enjoyed it so much, I had to bring my friend up for her birthday. The food is fabulous and the staff are very attentive. Iâve been telling everyone to go to Eikoâs. Weâll be back!
Staff is incredible. Best group of people Iâve ever met at an establishment. A1 service from the runners to bartenders to chefs. Literally one of the best experiences. We sat outside. Order everything lol you canât go wrong but the ribs.. makes this mostly vegetarian women second guess herself ð
They need more staff training. Waiters need to take orders and serve food at a better rate of speed. No one waited on us for quite a bit.
The food was outstanding. Our server was very friendly and made great recommendations. I will definitely dine at Eiko's next time we're in Napa.