When I lived in California this was my fav place ! Loved the owner too
Service was great! Food came fast and hot. The 1/3 lbs burger was delicious. My wife got chicken fajitas that were tasty and came with a ton of sides. Only downside was the carne asada cheese fries. The meat was dry/overcooked. The cheese just felt really plastic like. I still give 4 stars though for the speed, service and most of the food being on point.
Food was great. Got the Supreme char chicken and went to town with how good it was. Also got chili fries instead of the regular and was plentiful with good taste. All in all it was worth it.
I am so disappointed and bummed to leave this review. This place used to be so good with customer service, cleanliness and price.Food-food is really good here!! Very savory, their CharChicken supreme is totally worth the price and good. I always order my kids their kids cheeseburger meals and add lettuce and tomato to it!Cleanliness- this place is always clean!! I have been coming here for over 20 years!!Customer Service-was an absolute fail tonight. I ordered my usual kids cheeseburger meals through drive thru, and ordered my usual Char Chicken Supreme burger combo. The gentlemen sounded new, and because of that I repeated the order to him, he confirmed that my Char Chicken burger came with "all the toppings" and even slightly annoyed. We get our food, I drive home and my Char Chicken sandwich only has lettuce and tomato.At this point, I figured the guy through drive thru mistakenly made all the burgers the same. I called them up, and let them know I would be driving back bc my order was wrong. The lady over the phone said I had to bring this one in before they could fix it. (Completely understandable)I drove back, and the cashier Karina says they charged me for the wrong burger, and if I wanted the correct one I had to pay the difference of $1.70. I couldn't believe what I was hearing, I told her I would NOT pay the difference since this was THEIR mistake and my kids food was getting cold at home because of their mistake. (My kids were in the car waiting for me). She scoffed, spoke sarcastically to the cook in Spanish about how I refused to pay the difference and rolled her eyes.I then spoke to both of them in Spanish, and told her she was so rude and it was the principle of the matter. She then handed the cook my burger, and he said he would reheat the chicken and add what was missing.This is where I absolutely said no, 20 mins had passed and that bread was soggy and I was there bc of THEIR mistake. The cook threw the burger away and made me a new one.The cook then started throwing buns and cooking utensils around, I guess to show me he was mad!?All in all they fixed my order, however it was handled in such a poor way. It is such a bummer bc I had been coming here for over 20 years. I most definitely will never be back. Don't bother spending your money here where there are other Small businesses way more deserving of your hard earned money.
I am so disappointed and bummed to leave this review. This place used to be so good with customer service, cleanliness and price.
1st time ordering from this restaurant; great for breakfast, lunch, or dinner. I opt for a Turkey Burger in lettuce wrap. Full of flavor and even better with the sauce they provided on the side. Definitely going back to try other options ??
Drive thu food was good my order I requested no cheese on my avocado bacon burger ? but cheese was on it. I ate it anyway tasted good. I didn't get any ketchup for my fries ? guess you have to ask for it. I do recommend food was filling and delicious.
Been going here since 2021...recently I have had cold fries, missing items from my order. Even service has declined. Phone in an order..waited once I got there and food was cold. Called and spoke to the manager...no apologies, just excuses. I hope the owner reviews these similar concerns and make adjustments. Either way...other then their shakes..no more for me.
The hard work of the employees shouldn't go unnoticed. The drive thru line was wrapped and the young man taking my order was the same one greeting me at the window. That's hard work! Also, the zucchini fries are gas
I really like eating there the food is really good and the price are not that bad. The employees are really nice every time I walk in and my food is always right on time. ?