This was our order! We are very disappointed and disgusted with a bite taken out of the sausage inside our sausage egg and cheese biscuit! We order from Carl’s Jr. at 40375 Murrieta Hot Springs Rd, Murrieta CA 92563 on May 5th, 2022 at 9:46am. This is completely wrong and totally against health codes! Who in their right mind would do this! This nation is slowly getting over the pandemic. And then you see this inside your sandwich. Some people wonder how it is spread so quickly and from where. We are appalled at Carl’s Jr. and the standard that are lacking. If I could give zero stars we would!!!!
Usually slow drive-thru on the occasion it can be extremely slow. Just be prepared to wait. Food is always good just takes a hot minute
Spent over $80 and workers did not check if order was complete was missing over 5 items.
This review is only for the drive-thru employee Stephanie. Finally a drive-thru employee that did not rush me to order. Was very kind and patient. Very professional and friendly. She even convinced me to get a cinnamon roll ?. Even after she gave me my food at the window, she made sure that I did not need anything else. She has a great attitude. All the other drive through employees that I have experience at this location have a very bad attitude and give you a nasty face when you get to the window and rush you to order. No problem with my food either.
Food was fresh and hot every time I happen to stop by and buy a meal.
Staff is always friendly- which is the reason for the 2 stars. My order is always WRONG. If you call to get a remedy you will get a recording then it will " THERE IS NO ONE TO ANSWER THE PHONE" then it will hang up!!! I pass 3 burger place to go to Carl's jr.. with prices going up, you will think they will have customer satisfaction. Its ridiculous. Jack in the Box....here I come!
They are always on it. Great service and fast.
Went to the drive through at 10:17pm and completely closed when it's suppose to be closed at 11pm it was in restaurant and drive through that it was closed. Liars of hours being open. If your closed due to covid or w.e it is ,then update your Google account. People drive to your restaurant expecting it to be open. What a waste of time and gas.
Having grown up in So Cal Carl's was one of my go to burger places. I had to stop in and try the Western Bacon Cheeseburger for old times sake. Never a disappointment
Store didn't operate under advertised hours, myself and two other cars sat in drive through. only to have some associate tell us they're closed through an open back door two hours before they were supposed too. Since I could see in such back door and the employees were screwing around instead of serving food. I was left wondering if your store was closed just so your associates could screw off. Stay open advertised hours and if your going to close early don't leave your light's on and a door open so all your customers can see your people screwing off.