Subway

2500 W El Camino Real Suite A, Mountain View - 94040
75 reviews
Sandwich Shop
(650) 559-7827

This subway was so unprofessional the lady was on the phone the whole time didn’t offer me anything don’t go here

If I could give this place 0 stars, that’s what it deserves. The most absolute rudest customer service I have ever experience. Never go to this subway. Horrible experience the whole time.

We had an online order for non-bready bowls. Do not order those, the portion sizes are stingy for the price. My grouse was they left out sauces, cheese from my order. We had the presence of mind to check before leaving the shop or else we'd have had to do without. Never had such an experience at any Subway, ever.

Just left here at 7:30 on a Saturday night. good Subway. clean and the lady working there was very friendly and efficient

Horrible place. I placed my order online but didn’t get it. The waiter refuses to check the order for me. So I ended up losing money without getting the food. Not recommended.

Actually the worst.

Don't honor their coupons

Friendly staff and normal quality. I do not like that the store sometimes closes earlier that the official closing time.For me it seems strange that the staff sometimes picks up salad etc that is scattered and puts it back in the storage containers.Today for example, the store was closed at 08:52 pm although the store is supposed to be open until 9 pm.

poor service and miserable food.

Rude staff, unhygienic way of handling food, terrible customer service to sum it all up.Be ready to be frowned upon when using coupons here. Coupons that, ironically, Subway provides every now-and-then to get foot traffic in their locations.On top of that, their staff is rude and ignorant towards your need. I asked them to chop the veggies for my sandwich, which I do in every other store as a preference, and they outright rejected my request.The lady serving me did not follow proper hygiene guidelines as well. She took the bread and outright placed it on the naked wooden countertop which looked all dirty with leftover crumbs, food particles and sauces from god knowns when. Only for baking did she use a parchment paperThe only up-side is the fact that they are one of the few stores that carry Indian Subway menu, and a convenient parking for pickup. Other than that, expect to leave with a bad mood if you are looking for customer service.