I went to buy ice cream and there was HAIR IN MY ICE CREAM the hair was so long and the cup had hair all over it. Also the ice cream cup was all filthy don’t ever go to that Cold Stone the ice cream looks all old and it’s all melted. It’s so dirty in there the man that served me was rude. And he gave me my change all wrong. It was horrifying.
The ice cream was fine, mostly did not enjoy the experience because this place is very disheveled and unclean. If the owner/manager cares about this place, it doesn’t show. The night we went we were the only customers in the store, and walked in to both of the workers behind the counter on their phones - which is fine, if the store and workspaces are clean and they truly have downtime. When my husband asked to speak to the manager about a question he had, a man who had been sitting at a nearby table (also on his phone) stood up and introduced himself. So even the manager himself was not bothered by the sticky tables, ice cream handprints on the walls, dirty glass counter, etc. If this is what the front of the store looks like, it makes me nervous to know what state the back of house is in.
Slow service, I’ve waited here for 30 mins. Infront of me 6 guys who come after me got served still I’m waiting for my order to pickup. They need to increase the staff.
Great place for ice cream.
Gonna be honest, I really only come for the Cheesecake Fantasy creation. The ice cream is divine, and is excellent alongside the fruits and graham crackers. I did try the boo batter ice cream recently as well. It was okay. More geared towards the sugar-loving children. Overall, decent service for the most part. Ice cream is overpriced but worth it every once in a while!
Great place for ice cream... A bit pricy and I wish the poor attendant had some help at peak hours... But overall had a great time and delicious ice cream ✌️?
not open when they say their open
Disgusting, the ice cream tasted like sour maybe milk was bad.
Waited for 20 minutes outside, no one opened the store
Great ice cream