This store is disgustingly dirty. The bathrooms were equivalent to a gas station bathroom at 3pm (it was SLOW at this time). Food was all over the dining room floor and ALL the tables were dirty. (The manager walked by the tables without care at all). This is by far the worse Panera I've been to. They seriously need new management here. I can't imagine what's going on in the back. YUCK.
Went around 830pm spent 42 dollars just to get home and find out my chicken noodle soup was only broth with tiny bits of vegetables and it only had 4 noodles in the actual bowl with 1 half piece of chicken and it was cold!!! Like really!! And on top of that they don't pick up there phone 5 min after they close. The legendary trainer back there doesn't deserve his spot if he can't do his job as a shift lead and make sure the customers food is how it's supposed to be!!!
I know that sometimes the restaurant looks dirty but I have seen the people in the kitchen working hard. If I complaint about the food employees always help. Portions sometimes are small or not
It wasn't the fault of Panera but some jerk took my order so it took about 30 minutes before I could get it replaced. The employees were apologetic and made my order quickly once we sorted it out. I don't recommend ordering in advance anymore though. Food tasted good as usual.
My onion soup and bbq 1/2 sandwich lunch was delicious
Over priced manu for a smaller portion meal.Some tables weren't ? clean and scattered empty plates outside the patio.
From out of town. Ordered chicken ceaser salad with kettle chips to go, it was as expected. Customer service was good! The one thing that definitely needs to be addressed is the cleanliness of this place. It is disgusting, dirty and unkept, looks old and definitely needs to be updated. The bathroom was disgusting and the dust was so thick on the walls you can tell it hasn't been cleaned in forever!
Manager was great, very responsive to my complaint about mac and cheese and had one ready for me instantly!
They are out of everything and terrible replacements offered. Food was cold and gross. Cheese on the grilled cheese was hard and cold. Broken furniture. Dirty. Even bathroom doors are broken. The only good thing are the people. Everyone was really nice and tried to be helpful. I have never been to a Panera that was this awful.
Broc soup was delicious but the first time I ordered inside bread it was practically 3 teaspoons. I had to reorder I was still hungry. I gave it a second chance order the same delicious soup in a regular bowl it seems that every time I go they serve less and less still hungry. Love the soup but not the poor quantity.