I often come here really Hangry, but always leave happy. All the staff are awesome and there is just something delicious about the food. They give a good amount. Don't forget the rangoons especially If you have to drive home hangry
I would not recommend this place to my friends not even my enemy. I went to Ono Hawaiian BBQ with my daughter and got my favorite chicken katsu… wait time was normal when we got our food. It look good but not enjoyable. Poor quality the chicken was very dry and too hard to chew and not cook right at all. Our rice was cold and there were only small amounts of macaroni salad the lettuce was white and soggy. This meal was not satisfying at all I would like a refund. I mean This use to be my favorite meal on the menu not anymore I never bring my daughter back here to OH NO Hawaiian BBQ. Thanks for the wasteless meal
Food was good, but the wait time was atrocious.
I love this place and I never had a problem eating here
If I could give them zero stars I would. How is it EVERY SINGLE TIME we order chicken katsu on doordash they ABSOLUTELY NEVER EVER EVER put KATSU sauce in the bag??????Oh but don't bother trying to call the store because the jerk kids that work there KEEP THE PHONE OFF THE HOOK so you can't even ask them to make sure to PLEASE put some in???? I mean it's totally ridiculous. Foods decent but who cares if you can't get the darn sauce that supposed to come with?? Come on guys?!?!I might as well be eating wood.
Terrible customer service. I told them my Hawaiian BBQ was burnt in which I placed an online order for and my husband picked up. They asked me to bring my food back I said I would after work and they took my plate to the back where the cooks COOK and examined my plate and told me they could only replace the meat. I said I want nothing after you took my food where NEW food is being prepared during COVID!! They are unsanitary.
They were super busy so obviously there was a wait for the food but the customer service was on point with me and every customer I saw them interacting with. Dope service from everyone ?
Great food and portion size. Very fresh and tasty.
I was have a great experience here. They are fast and the food is always cooked well. I've never been disappointed. I've been coming here for 2 years now.
For fast food this is a plus for me❣️Definitely try out the Kalbri Short Ribs or the Island Fire ? Chicken... Many Yummies. The potato-Macaroni salad is my favorite along with the vegetables al dente.