I typically love coming to this Jamba Juice location but I just had the worst customer service experience from the blonde hair guy with tattoos all over his body. I am not sure how someone could be so nasty and rude to a customer asking a question about the menu. I really hope he doesn’t come to work like this all the time- I ended up leaving without ordering to avoid any drama.
I have no idea why but this location's smoothies must blend in a higher ice ratio than other Jamba Juices. I get the protein berry workout from other locations in riverside and redlands, but it always tastes notably unflavorful when I get it from this one.
I stopped by on sunday afternoon for a ginger shot they handed me pre- packaged shot. Asked to get a fresh OJ they said they dont have any fresh Juices because all their machines are down. But it looked like tgey didnt want to juice anything fresh for me probably because they were too lazy to clean the machines afterward. So disappointed.
I usually don’t complain about customer service because 1. I used to work at jamba and 2. I still currently work in the customer service industry and this jamba is one of the worst experiences I’ve ever had as a customer. My wife and I came about a week ago craving some oatmeal in the morning. The establishment opens up at 7am and we came in around 7:30. They didn’t have oatmeal. Not a problem at all… we decided to order a smoothie and call it day. Today, my wife goes in and I’m in the car waiting for her. She wants oatmeal again… we pull on the door at 7:15am… the door is locked. I understand maybe they had a late start in the day but when your store advertises 7am open the door should at least be open and can tell the customer why half of the opening tasks were finished. On top of opening late, they didn’t have oatmeal ready yet again… a worker told her it would take about 20-30mins. My wife gladly understands and said she was willing to wait for the oatmeal. Then their reply was “oh it going to take 30-45 mins now… what changed in the 10seconds of conversation. Did they not want to serve their oatmeal at all? My wife patiently waits almost 40 mins for oatmeal and leaves. Come to find out they got the order wrong. She asked for strawberries and blueberries, and they gave her bananas and strawberries… my wife is ALLERGIC to bananas. So waited all the time for nothing. My wife calls a bit ago to complain about her messed up order, and half way in speaking, they hang up on her! The person who answered the phone didn’t pick up until the 3rd call on top of that Please don’t bother coming to this establishment. Hands down the worst customer service experience.
Best Mango Smoothie & Savory Pretzel better try those out more than once!
Stay away from this place. So sad and embarrassing to see Jamba Juice branch gets operated like this. Place is filthy and dark, employees sitting on the counter top like they about to take a nap, and they are literally always out of almost anything your asking for. Such a shame and a bad name for Jamba Juice.
Very helpful, pleasant staff and delicious drinks! Always great to stop here and get drinks when in the area. Only complaint is the condition of the store. It looks run down or rather like it has see better days. It seems clean, I imagine as it can be, but it looks like cabinets, displays and general conditions are falling apart and ghetto. It doesn’t seem to affect the quality of the drinks or the smiles of the staff but not very pleasing to look at while ordering drinks.
Lacks variety in food and drinks compared to most jamba juices I been too, and they only had small cups when I went. ?
the drinks were super good i got the plant based mango drink i always get the other mango option but chose this one instead this time very similar taste but overall good !! it was close to closing time so they didn’t have pineapple juice but the flavor was still there they substituted it for mango juice which was just fine i would definitely come here again to try some more different drinks
Macayla Murphy was exceptionally phenomenal! She was very courteous and provided excellent customer service. I and my colleagues have been coming back on a regular basis ever since my experience. They need to have more employees like her. Thank you so much ( ˘ ³˘)♥