Long time customer. I have preferred this spot for nearly a year. This location and its staff have been amazing. However In the past month or so overall service has been steadily declining. Today though, I feel deceived and lied too.As I said I have been a dedicated customer for nearly a year now. I buy coffee for my partner everyday, and I mean everyday.While scheduling and time management are my responsibility I do enjoy the convenience of mobile ordering. I can wake up before my lady is up and order her coffee.She works very hard and I being a retired and disabled veteran have the time to get up and go grab a quality coffee to start her day.Today like some random days the mobile service was disabled. Not the end of the world. They probably forgot to turn it on or its down for some reason. Not in my control.Upon arrival I noticed that it was back up and running. After inquiring I was told a contradicting explanation than I had been previously been told.In short, stores can disable mobile if the manager approves. The Manager who happened to be on duty told me otherwise. What's worse is she later admitted she had that ability.I was ready to complete my order but when I proposed she may be incorrect she dug her heals in. If I were to rate this location based on her performance alone this location would fail miserably.A manager arguing about a position with a customer while lying to them to support their argument is insulting, unprofessional and unbecoming of a manager. As a manager at this location for about 6 weeks, she has sure made a negative impression with me.I do not recommend this location anymore. I am not willing to have my anxiety increased by the possibility of seeing her again.Suffice it to say I am very disappointed with this person as a representative of what I thought was a solid business to support. While this individuals performance is not indicative if a larger problem at Starbucks it definitely is indicative of a larger leadership problem at this location. I hope it gets worked out. Until it does I will buy my Girl her coffee at a new location.I will say bluntly I did prefer this location and in some ways I will miss the staff. It was part of my morning routine. I will miss the rest of the staff. They are the ones that make things tick. They are the ones who made sure my order was on point consistently, day in and day out. I truly appreciated the hard work!
Great customer service. The drive through moves quickly.
Staff are super nice! And accommodating and courteous. Marcus’ smile and demeanor made my day. Lots of outlets with USB ports. Clean and fast and delicious!
Great spot to study. Meet your friends and hang out ambiently online. Who talks to each other these days? Weirdos. These PowerPoints aren't going to build themselves.
Why are you reading Starbucks reviews. It's a Starbucks. They have middling coffee, expensive drinks and microwaved breakfast sandwiches. You know the deal.
Opened precisely on time which is rare. Friendly, hustling staff up to work at 5 am, also rare. The young staffer making humorous comments about the customers was entertaining. I was inside the store. They glanced at me went in the back and shouted “Did you see that hair?” I was guilty of bedhead and appreciate a good roast, but be careful my friend. Others may not appreciate it, and the headset mute button you hit during your comments on the drive through customers will fail you eventually. Finally, hey Starbucks, get card readers which allow tipping, as Subway did years ago, to help out your staff and reduce turnover.
This is the best Starbucks ever. Everything is always made well and fresh, but the best part is the really sweet staff. Kindest baristas, without fail
Excellent customer service ? and exceptional coffee ☕️. Reasonably priced.
an especially good starbucks! excellent vibes here
Clean store.Easy to get to.Staff seemed like they kept to themselves when I went up to purchase a tumbler.Has a good size area inside to sit down. As soon as you walk in to the right are some comfy looking seats.Loved the wall of Santa’s little helpers!! ?